Eğitim İçeriği
Day One
Effective negotiations and negotiators:
- Defining negotiation and determining when to negotiate
- What makes a great negotiator?
- Video case studies
- The steps of preparation
Personality types:
- The benefits of knowing personality styles
-Understand each personality style
-Identify your own personality style
-Know how to work more effectively with each personality style while
negotiating
-Know which negotiation strategy to choose based on relationship and results
-Define positional bargaining
-Know the differences between " Soft" and " Hard" negotiating
-Understand principled negotiation
-Know the four steps in the negotiation process
Types of negotiation:
- Buyer-seller
- Distribution
Preparing for negotiation:
- Hot buttons
- Dealing with emotion
- Identify fears and learn how to overcome them
- Understand what drives your negotiation partner
-Define your BATNA (best alternative to a negotiation agreement), WAP (walk away point) and ZOPA (zone of possible agreement)
-Prepare for your personal negotiation situation
Opening the negotiation:
- Creating a positive first impression
-The importance of common ground
- Likeability
- Influencing skills
- Negotiation ground rules
Day Two
Exchanging information and bargaining:
- How to exchange information
- What is your contingency plan?
- Bargaining techniques
Talking about conditions and compromising:
- Agreeing and disagreeing
- Identifying needs
- Accepting, giving and rejecting proposals
- Discussing and breaking deadlocks
- Types of conflict
- Managing the conflict
Negotiation strategies
- An introduction to positions
- How to manage emotions
- Bargaining and concessions
- Dealing with pressure
- Tricks and traps
Handling opposition
- Getting to yes
Closing the negotiation
- Move from bargaining to closing
Taking part in a practice negotiation:
- Preparing yourself, your team and your position
- Backup plans
- Strategies
- Reflections, feedback and action planning
Conflict resolution
- Sometimes overzealous negotiations can create internal friction in the workplace
- PUGSS conflict resolution techniques
Kurs İçin Gerekli Önbilgiler
Hedef Kitle
Orta ve Kıdemli Seviye
Önceden herhangi bir bilgiye ihtiyaç duyulmamaktadır; katılımcıların önceden deneyime sahip olduğu varsayılmaktadır. Ancak mutlak yeni başlayanlar da bu kurstan büyük ölçüde faydalanabilir.
Danışanlarımızın Yorumları (4)
EQ hakkında daha fazla bilgi edinmek güzel oldu
Itzel Hernandez Diaz
Eğitim - Emotional Intelligence (EQ)
Yapay Zeka Çevirisi
SMART Goal oturumu, zamanımı doğru bir şekilde yönetmemde yardımcı olan eğitimin en keyifli bölümüydü. Bu bana hedeflerimi daha net belirlememi sağlıyor ve SMART Goalın neredeyse her şeye, Finance, sosyal yaşam, kariyer ve kişisel gelişime ilişkilendirilebileceğini gerçekten görebiliyorum.
Manot Sae - MVCI (Thailand) Limited
Eğitim - Workshop: Boost your productivity with this new method!
Yapay Zeka Çevirisi
Eğitmenin katılımı ve enerjisinin katılımcıları da etkilemesini sevdim, eğitim ilgi çekiciydi, birçok pratik destekleyici gerçeği ve örneğiyle birlikte, pratik egzersizler vardı. Harika oldu!
Jelizaveta (Liza) - ASSTRA Forwarding AG
Eğitim - Stress Management and Prevention
Yapay Zeka Çevirisi
I generally was benefit from the interaction and flexibility.