Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Fundamentals of Effective Communication
The value of clear and concise expression
- The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing typical communication obstacles and strategies to resolve them
- Distinguishing between formal and informal communication styles
Exceling in Verbal Communication
- Articulation & Pronunciation: Delivering messages with clarity and assurance
- Pacing & Tone: Projecting a professional and engaging presence
- Active Listening: A cornerstone of productive dialogue
- Managing Challenging Dialogues & Providing Constructive Feedback
Essentials of Business Writing
Composing with clarity, accuracy, and brevity
- Grammar and punctuation: Identifying frequent errors and correction methods
- Professionally organizing emails, reports, and business correspondence
- Selecting appropriate tones for various business contexts
Best Practices for Email and Digital Communication
Professional email etiquette: Essential guidelines
- Designing emails for maximum impact and efficiency
- Navigating sensitive or complex email interactions
- Leveraging AI and digital tools for grammar and tone validation
Conclusion & Action Plan
- Core insights and reflective points
- Personal pledges for continuous improvement
Training Approaches
- Interactive Discussions & Exercises – Engaging participants via real-world case studies
- Role-Playing & Simulations – Rehearsing effective verbal interactions
- Group Work & Peer Feedback – Gaining insights through collaborative writing and speaking reviews
- Practical Writing & Editing Exercises – Hands-on practice to elevate business communication skills
Requirements
Target Audience: Professionals aiming to strengthen their English communication capabilities in both speaking and writing.
8 Hours
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot
