Communicating and Influencing - For Managers and Team Leaders Training Course
Audience
Designed for staff who need a comprehensive understanding of the issues surrounding Communicating and Influencing, including:
- Colleagues
- Superiors
- Internal and external customers and stakeholders
Format of the course
The course is delivered through a highly interactive mix of:
- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies
By the end of the course, delegates will be able to:
- Recognize the importance of managing their own behavior before attempting to influence others.
- Understand the strengths and weaknesses of various communication media.
- Effectively manage internal and external customers and stakeholders.
- Explain how to handle difficult situations encountered in the workplace.
Course Outline
This course is almost identical to the Team Members’ course (see separate outline) but with these changes:
- There is an addition module entitled: Leadership v Management which covers:
- The similarities and differences between Leadership and Management. What makes a Great Leader; what makes a Great Manager?
- Management Styles
- There is an additional module entitled: Delivering Change which covers:
- Why Change does / does not work
- Change Principles
- Resistance to Change – and why, occasionally, resistance to change is beneficial
Open Training Courses require 5+ participants.
Communicating and Influencing - For Managers and Team Leaders Training Course - Booking
Communicating and Influencing - For Managers and Team Leaders Training Course - Enquiry
Testimonials (2)
Would like to thank Trainer Abhi for this fruitful training. Appreciate him trying to get to know all the attendees so he can better cater the training to our needs. Love how there was a balance of theory and activities that keep us engaged. And how contents were straight to the point and concise.
Rainey Clarecia - Talentvis
Course - Communicating and Influencing - For Managers and Team Leaders
I generally was benefit from the interaction and flexibility.
Olivier Pugliesi-Conti
Course - Communicating and Influencing - For Managers and Team Leaders
Upcoming Courses
Related Courses
Leadership 101
7 HoursThis instructor-led, live training in Turkey (online or onsite) is aimed at entry-level professionals or aspiring leaders who wish to understand the core concepts and practices of effective leadership.
By the end of this training, participants will be able to:
- Grasp the essence of leadership and how it differs from management.
- Identify and develop key leadership competencies and styles.
- Set meaningful goals and communicate them effectively.
- Build trust and influence others through effective communication.
International Recruitment
16 HoursThis instructor-led live training in Turkey (online or onsite) targets beginner, intermediate, and advanced professionals looking to find, attract, and engage with international candidates.
By the end of this training, participants will be able to:
- Comprehend cultural differences.
- Understand legal and regulatory frameworks.
- Apply global employer branding techniques.
- Gain access to global talent pools and recruitment channels.
Talent Sourcing
16 Hours
This instructor-led training, available in Turkey (online or onsite), targets professionals at beginner, intermediate, and advanced levels who wish to find, attract, and engage top international talent.
By the end of this training, participants will be able to:
-
Differentiate between Proactive Sourcing and Reactive Recruitment.
-
Understand the differences between LinkedIn Standard and LinkedIn Recruiter.
-
Master Boolean Search techniques.
-
Effectively pitch opportunities to candidates and collaborate with hiring managers.
Leadership Development
8 HoursThis instructor-led live training in Turkey (online or onsite) targets beginner-, intermediate-, and advanced-level professionals who wish to discover, learn, and transform into today's top leaders. It is also suitable for companies aiming to train their managers to become leading figures in their field.
By the end of this training, participants will be able to:
- Evaluate their Leadership Style
- Explore the Modern Leadership Prototype
- Examine the Responsibilities of a Leader
- Enhance their Leadership Skills
- Serve as a Role Model
Job Posting
8 HoursThis instructor-led, live training in Turkey (online or onsite) is designed for beginner, intermediate, and advanced professionals who wish to attract top international candidates with minimal effort.
By the end of this training, participants will be able to:
- Transition from a Briefing Call to a SAM
- Design Modern and Engaging Job Descriptions
- Apply Employer Branding & EVP Strategies
- Publish Single or Multiple Job Ads
- Receive a Customised Long-List
Advanced Personal Leadership
14 HoursThis instructor-led, live training in Turkey (available online or on-site) is tailored for executive-level and senior professionals who wish to gain deeper insights into their leadership styles, leverage Korn Ferry Leadership Assessments, and develop actionable strategies for leadership adaptability and team performance.
By the end of this training, participants will be able to:
- Analyze their organization context and its influence on leadership effectiveness.
- Assess the range of leadership styles being utilized and their impact.
- Evaluate how leadership approaches affect team engagement, dynamics, and performance.
- Apply feedback from leadership assessments to identify strengths and areas for growth.
- Utilize a causal model to explore leadership behaviors and their direct impact on workplace climate.
- Develop actionable strategies to enhance leadership adaptability and team performance.
Courageous Conversations for Leaders
7 HoursThis instructor-led, live training, while based in Ottawa, can be delivered in various locations, is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.
By the end of this training, participants will be able to:
- Structure high-impact conversations
- Address tension and misalignment constructively
- Improve team trust and accountability
- Lead with clarity under pressure
Innovative Leadership through Design Thinking
14 HoursThis instructor-led live training in Turkey (online or on-site) is designed for beginner-level leaders and HR professionals who aim to learn and implement Design Thinking methodologies to drive innovation, enhance problem-solving skills, and effectively engage teams.
By the end of this training, participants will be able to:
- Use tools and methodologies to foster innovation and team engagement.
- Build skills in empathy mapping, ideation, and prototyping to solve complex challenges.
- Apply Design Thinking principles to leadership and HR scenarios.
- Promote an innovative culture within tech teams.
DZM – delegating tasks and motivating employees
14 HoursTask delegation and employee motivation are key skills for effective team management. It involves understanding employee competencies, clearly defining expectations while simultaneously trusting and delegating responsibility. Regularly monitor progress and provide constructive feedback to motivate employees: Recognize achievements: Public and private recognition of employee successes reinforces motivation to continue working. Involving employees in decision-making processes gives them a sense of importance within the company. An organizational culture that promotes respect, support, and work-life balance motivates employees to improve performance. Act in accordance with the values and expectations you set for your employees to inspire them to action. Effective task delegation and employee motivation require flexibility, empathy, and continuous adaptation to team needs. Supporting employees, understanding their motivations, and developing skills are key elements of success in this area.
Enneagram for Organizational Excellence (OE) Leadership
7 HoursThis instructor-led, live training in Turkey (online or onsite) is designed for intermediate-level managers who wish to apply Enneagram insights to enhance leadership skills, improve team dynamics, and drive organizational success.
By the end of this training, participants will be able to:
- Gain a solid foundation in the Enneagram system, including the nine personality types, wings, levels of development, and centers of intelligence.
- Use the Enneagram to explore and identify personality type, including strengths, weaknesses, and opportunities for growth.
- Better understand team members, improve communication, resolve conflicts, and foster a collaborative team environment.
- Align team and organizational goals, manage change effectively, and cultivate an innovative and adaptive organizational culture.
Feedforward: A New Approach to Leadership Communication
7 HoursThis instructor-led, live training in Turkey (online or onsite) is aimed at beginner-level to intermediate-level leaders and managers who wish to adopt feedforward techniques to improve team engagement, coaching, and performance conversations.
Leadership for Productivity: Managing Electrical Installation Teams
7 HoursDesigned to enhance productivity within electrical installation teams, this practical one-day Leadership Course focuses on cultivating leadership competencies suited to technical field environments, elevating team performance, and ensuring daily operations align with organisational objectives.
Delivered as an instructor-led, live training session available either online or onsite, this programme targets intermediate-level supervisors and leaders aiming to strengthen their situational leadership, communication, and productivity management capabilities specifically for electrical installation teams.
After completing this training, participants will be equipped to:
- Utilise situational leadership techniques to tailor their supervision style to the specific needs of the team and task.
- Communicate clearly and assertively to minimise misunderstandings and prevent rework.
- Make prompt, responsible decisions that prioritise both safety and productivity.
- Deploy motivation and feedback strategies that boost engagement and drive better results.
Format of the Course
- Interactive lectures combined with site-focused discussions.
- Practical exercises and roleplays based on real-world scenarios.
- Action planning for immediate application in the workplace.
Course Customization Options
- To request a bespoke version aligned with your company’s systems, mission, or on-site workflow, please contact us to arrange.
Leadership Development for Engineers
14 HoursThis instructor-led, live training in Turkey (online or onsite) is designed for engineering managers and technical professionals aiming to analyze, manage, and enhance their leadership capabilities.
Upon completion, participants will be equipped to capitalize on their strengths, embody core values, handle pressure, resolve issues, and create a personal development roadmap to succeed as an engineering leader.
Managing Remote Teams
7 HoursThis instructor-led, live training in Turkey (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams.
By the end of this training, participants will be able to:
- Explore remote leadership, structures, and components to successfully adapt a remote work setup.
- Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
- Use existing tools and technologies to improve virtual communication and collaboration.
- Implement goal setting and project management methods to measure the performance of a remote team.
Personal Efficiency and Managing Meetings
7 HoursAudience
This course is designed for managers, team leaders, and staff members who feel that:
- They are attending too many meetings
- Their time is being 'stolen' by other people
- They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation
Format of the course
The course will be a highly-interactive combination of:
- Facilitated Discussions
- Slide Presentations
- Exercises and Case Studies
By the end of the course, delegates will be able to:
- Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings
- Follow the standard processes for calling, managing and preparing the output of meetings
- Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…