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 Duration 7 hours

Course Outline

Course Introduction and Learning Objectives

  • Welcome remarks, outline of course objectives, and agenda
  • Connecting leadership practices to company mission and strategic goals
  • Setting participant expectations and conducting an initial self-assessment

Foundations of Situational Leadership

  • Overview of leadership styles most relevant to field teams
  • Assessing team competence and commitment levels
  • Choosing the most effective leadership approach for specific tasks

Effective Communication on the Jobsite

  • Techniques for delivering clear, concise briefings and instructions
  • Practicing active listening and confirming understanding
  • Conveying technical and safety information effectively under time pressure

Assertive Decision-Making and Problem Solving

  • Structured methods for resolving field-based issues
  • Applying rapid root-cause analysis and implementing corrective actions
  • Achieving a balance between speed, safety, and quality in decision-making

Motivation, Recognition, and Positive Feedback

  • Identifying practical motivators for technical tradespeople
  • Providing constructive feedback and immediate recognition
  • Developing short-term incentives and non-monetary rewards

Performance Management and Productivity Practices

  • Establishing clear expectations and measurable goals
  • Monitoring progress, KPIs, and conducting quick performance reviews
  • Coaching team members for skill development and accountability

Planning, Resource Coordination, and Time Management

  • Prioritizing tasks and managing daily schedules efficiently
  • Coordinating materials, tools, and subcontractor activities
  • Developing contingency plans for delays and site disruptions

Health, Safety Leadership and Compliance

  • The role of leaders in fostering safety-first behaviors
  • Conducting effective safety briefings and job hazard analyses
  • Managing incidents, reporting procedures, and learning from near misses

Conflict Resolution, Team Cohesion, and Inclusive Practices

  • Managing interpersonal conflicts and navigating difficult conversations
  • Fostering collaboration across multi-skilled teams
  • Promoting inclusive behaviors and respectful communication

Practical Workshop: Scenario-Based Roleplays

  • Facilitated roleplays that reflect common site challenges
  • Receiving peer and trainer feedback using coaching frameworks
  • Refining leadership approaches and drafting individual action plans

Implementation Planning and Measurement

  • Creating a 30-60-90 day leadership action plan
  • Selecting key productivity and safety metrics for monitoring
  • Preparing the handoff to HR or senior management for ongoing follow-up

Summary and Next Steps

Requirements

  • A solid understanding of electrical installation processes and site operations
  • Prior experience in supervising or collaborating within technical teams
  • Knowledge of fundamental workplace health and safety principles

Target Audience

  • Team leaders and foremen in the electrical installation sector
  • Site supervisors and project managers
  • HR or training coordinators overseeing field teams

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