Course Outline
Course Introduction and Learning Objectives
- Welcome, course objectives, and agenda.
- Linking leadership to the company mission and strategic goals.
- Participant expectations and initial self-assessment.
Foundations of Situational Leadership
- Overview of leadership styles relevant to field teams.
- Diagnosing team competence and commitment levels.
- Selecting the appropriate leadership approach for the task.
Effective Communication on the Jobsite
- Techniques for delivering clear, concise briefings and instructions.
- Active listening and verifying understanding.
- Communicating technical and safety information under time pressure.
Assertive Decision-Making and Problem Solving
- Structured decision-making for field-based issues.
- Rapid root-cause thinking and corrective actions.
- Balancing speed, safety, and quality in decisions.
Motivation, Recognition, and Positive Feedback
- Practical motivators for technical tradespeople.
- Delivering constructive feedback and recognition on the spot.
- Designing short-term incentives and non-monetary rewards.
Performance Management and Productivity Practices
- Setting clear expectations and measurable goals.
- Tracking progress, KPIs, and quick performance checks.
- Coaching for skills improvement and accountability.
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules.
- Coordinating materials, tools, and subcontractor work.
- Contingency planning for delays and site disruptions.
Health, Safety Leadership and Compliance
- The role of leaders in promoting safety-first behaviours.
- Conducting effective safety briefings and job hazard analyses.
- Handling incidents, reporting, and learning from near misses.
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Managing interpersonal conflicts and difficult conversations.
- Building collaboration across multi-skill teams.
- Encouraging inclusive behaviours and respectful communication.
Practical Workshop: Scenario-Based Roleplays
- Facilitated roleplays reflecting common site challenges.
- Peer and trainer feedback using coaching frameworks.
- Refining approaches and drafting individual action plans.
Implementation Planning and Measurement
- Creating a 30-60-90 day leadership action plan.
- Selecting simple productivity and safety metrics to monitor.
- Preparing handoff to HR or senior management for follow-up.
Summary and Next Steps
Requirements
- A solid understanding of electrical installation work and site operations.
- Experience in supervising or working within technical teams.
- Familiarity with workplace health and safety principles.
Audience
- Team leaders and foremen in electrical installation.
- Site supervisors and project managers.
- HR or training coordinators responsible for field teams.
Testimonials (2)
training and feedback
Jochen Jung - Bachem
Course - DZM – delegating tasks and motivating employees
Promoting the interaction between people.
