ChatGPT for Public Communication and Citizen Engagement Training Course

AI policy and regulation is a rapidly evolving area that directly impacts how governments develop, adopt, and oversee artificial intelligence systems.

This instructor-led, live training (online or onsite) is aimed at public sector legal and compliance professionals with limited prior exposure to AI technologies who wish to understand regulatory developments, ethical frameworks, and policy considerations for responsible AI deployment.

By the end of this training, participants will be able to:

• Interpret key components of AI-related regulations such as the EU AI Act and GDPR.
• Assess national and international policy developments (Canada, U.S., OECD, etc.).
• Evaluate legal and ethical risks in AI procurement and use.
• Contribute to AI governance, oversight, and cross-agency alignment.

Format of the Course

• Interactive lecture and legal case analysis.
• Regulatory comparisons and policy mapping exercises.
• Scenario-based group discussion.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

AI Programming involves the practical application of programming tools and techniques to develop intelligent systems that support automation, analysis, and service improvement.

This instructor-led, live training (available online or onsite) is designed for public sector professionals with limited or emerging experience in AI who are involved in innovation, research, or operational transformation. The course aims to provide practical programming skills to help participants explore how AI tools can be built and applied within government workflows.

By the end of this training, participants will be able to:

• Understand core AI concepts, including large language models, APIs, and intelligent automation.
• Write simple Python scripts to call AI services and process structured data.
• Create prototypes using AI for tasks like summarization, classification, or chatbot development.
• Evaluate risks and constraints of AI development in the public sector (privacy, explainability, compliance).

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Python and LLM APIs in public sector examples.
• Guided exercises focused on data analysis, content automation, and workflow prototyping.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Artificial Intelligence (AI) is being increasingly leveraged to boost the efficiency, accessibility, and responsiveness of public service delivery across sectors such as taxation, healthcare, immigration, and social welfare programs.

This instructor-led live training (available online or onsite) is designed for public service professionals with limited AI experience who wish to explore real-world applications, automation strategies, and key planning considerations for integrating AI into front-line government services.

Upon completion of this training, participants will be able to:

• Identify departments and functions where AI can optimize public service operations.
• Understand automation tools and AI-driven decision support systems.
• Explore practical use cases in forecasting, language access, and citizen assistance.
• Evaluate ethical, operational, and trust-related factors in AI-enabled services.

Format of the Course

• Interactive lecture with real-life examples.
• Public sector use case walkthroughs and group discussion.
• Strategy planning exercises adapted to participants' departments.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) brings new layers of operational risk, governance complexities, and cybersecurity vulnerabilities for government agencies and departments.

This instructor-led live training (available online or onsite) targets public sector IT and risk professionals who have limited prior exposure to AI but wish to learn how to evaluate, monitor, and secure AI systems within a governmental or regulatory environment.

Upon completion of this training, participants will be able to:

• Understand fundamental risk concepts associated with AI systems, such as bias, unpredictability, and model drift.
• Implement AI-specific governance and auditing frameworks, including NIST AI RMF and ISO/IEC 42001.
• Identify cybersecurity threats aimed at AI models and data pipelines.
• Develop cross-departmental risk management plans and ensure policy alignment for AI deployments.

Course Format

• Interactive lectures and discussions focused on public sector use cases.
• Exercises involving AI governance frameworks and policy mapping.
• Scenario-based threat modeling and risk evaluation.

Customization Options

• For customized training requests, please contact us to arrange details.

AI tools such as ChatGPT, Copilot, and Gemini are transforming administrative workflows by helping teams draft content, schedule meetings, respond to emails, and automate routine tasks.

This instructor-led, live training (online or onsite) is aimed at public sector administrative professionals with little to no prior experience in AI who wish to improve everyday productivity through the practical use of AI assistants and automation tools.

By the end of this training, participants will be able to:

• Understand how AI tools assist with common administrative tasks.
• Use ChatGPT, Copilot, and Gemini to generate emails, summaries, and documents.
• Integrate AI tools with calendars, task lists, and office software.
• Apply best practices for prompt writing and result interpretation.

Format of the Course

• Interactive lecture and guided demonstrations.
• Hands-on practice with real-world administrative tasks.
• Customizable exercises using the tools most relevant to participants' daily work.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Audio AI encompasses artificial intelligence technologies designed to interpret, analyze, generate, or interact with audio signals, such as human speech, environmental sounds, and music.

This instructor-led live training (available online or onsite) targets beginner-level professionals seeking to understand how AI is applied in the audio domain for business, communication, automation, and innovation purposes.

Upon completing this training, participants will be able to:

• Grasp the fundamentals of Audio AI and its real-world applications.
• Distinguish between various categories of audio AI tools, such as transcription, classification, and generation.
• Examine business cases within customer service, security, compliance, and media sectors.
• Assess AI tools and services appropriate for enterprise audio applications.

Format of the Course

• Interactive lectures and discussions.
• Extensive exercises and practice sessions.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To arrange a customized training for this course, please contact us.

ChatGPT serves as a robust AI assistant, aiding government professionals in tasks such as drafting, research, summarization, and automating routine activities.

This instructor-led live training, available both online and onsite, is designed for public sector employees who have little to no prior experience with AI tools but wish to leverage ChatGPT effectively for government-related communication, analysis, and administrative efficiency.

Upon completing this training, participants will be equipped to:

• Utilize ChatGPT to draft and refine government emails, memos, and reports.
• Accurately summarize policy documents, public feedback, and research findings.
• Craft effective prompts for daily administrative and analytical tasks.
• Apply fundamental privacy and compliance guidelines when using AI within a public sector environment.

Course Format

• Interactive lectures and discussions.
• Real-world use cases tailored to government operations.
• Practical exercises focused on implementation and prompt writing.

Customization Options

• For tailored training aligned with your department's specific workflows or policy priorities, please reach out to us to arrange.

ChatGPT is an AI-driven language model designed to help public sector teams handle legislative drafting, policy writing, and document revision on a large scale—enhancing clarity, regulatory compliance, and efficiency.

This instructor-led live training (available online or in-person) targets public sector professionals who have little to no prior experience with AI but are tasked with drafting, editing, or reviewing legislative and policy content. The course aims to help them improve precision, clarity, and speed through the use of ChatGPT.

Upon completing this training, participants will be able to:

• Utilize ChatGPT to draft, refine, and edit legislative or policy documents.
• Apply plain language principles and control tone using effective prompting strategies.
• Generate and revise multiple document versions for stakeholder feedback or legal review.
• Ensure documents remain consistent with compliance requirements and structural standards.

Course Format

• Interactive lectures and group discussions.
• Practical application of ChatGPT in real-world legislative and policy drafting scenarios.
• Guided exercises focusing on document structure, tone adjustment, and legal clarity.

Customization Options

• For customized training tailored to your department’s specific workflows or internal tools, please contact us to arrange a session.

ChatGPT is a robust AI assistant designed to help public sector teams condense lengthy documents and create clear, structured briefings for leadership or stakeholder communication.

This instructor-led, live training (available online or onsite) targets government professionals with limited or no prior AI experience who frequently work with reports and wish to improve how they summarize, synthesize, and transform information into clear, meeting-ready formats.

By the end of this training, participants will be able to:

• Use ChatGPT to extract and summarize key insights from complex documents.
• Transform raw content into executive summaries, memos, and briefings.
• Refine summaries for clarity, tone, and purpose.
• Apply safe and effective prompting for government reporting workflows.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of ChatGPT in sample government scenarios.
• Guided exercises focused on summarization, briefing, and communication workflows.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

Microsoft 365 Copilot serves as an AI-driven assistant integrated directly into standard Microsoft applications, designed to improve content creation, automate routine processes, and deliver intelligent insights.

This live, instructor-led training session (available online or on-site) is specifically designed for public sector employees who have little to no prior experience with AI tools. The course aims to empower participants to leverage Microsoft 365 Copilot for enhancing communication, simplifying document workflows, and extracting meaningful insights from data and meetings more efficiently.

Upon completion of this training, participants will be equipped to:

• Utilize Copilot within Word, Excel, and Outlook to draft, analyze, and refine communications.
• Automate repetitive documentation and summarization tasks across various Microsoft 365 applications.
• Derive insights from meeting notes, spreadsheets, and written reports.
• Adhere to responsible usage guidelines for Copilot within a public sector environment.

Course Format

• Engaging interactive lectures and discussions.
• Practical, hands-on experience with Microsoft 365 Copilot using sample government scenarios.
• Guided exercises targeting communication, reporting, and meeting productivity.

Customization Options

• For tailored training based on your department’s specific workflows or internal tools, please contact us to arrange a customized session.

This instructor-led, live training in Turkey (online or onsite) targets advanced-level government professionals and policy experts looking to utilize DeepSeek for data-driven governance and policy innovation.

By the end of this training, participants will be able to:

• Leverage DeepSeek AI for policy analysis and strategic decision-making.
• Automate government reports and improve data transparency.
• Apply AI-driven insights to drive public sector innovation.
• Enhance citizen engagement through AI-powered solutions.

This live, instructor-led training in Turkey (online or onsite) is designed for intermediate-level public sector professionals who want to leverage Gemini for generating high-quality content, aiding in research, and enhancing productivity through more advanced AI interactions.

Upon completing this training, participants will be able to:

• Design more effective and customized prompts for specific scenarios.
• Produce original and inventive content using Gemini.
• Accurately summarize and compare intricate information.
• Utilize Gemini for efficient brainstorming, planning, and structuring of ideas.

Artificial Intelligence (AI) is reshaping how public sector entities operate, make decisions, and deliver services on a global scale.

This live, instructor-led training, available online or on-site, targets public sector leaders who have minimal to no prior exposure to AI. The program is designed to help these leaders grasp AI essentials, evaluate its strategic importance, and discover methods for ethically and effectively integrating AI into government operations.

Upon completion of this training, participants will be equipped to:

• Comprehend core concepts and terminology associated with artificial intelligence.
• Assess both the opportunities and potential risks of AI within the public sector.
• Examine ethical and regulatory aspects pertinent to government AI usage.
• Form well-inanced viewpoints on AI-related policy, procurement, and strategic planning.

Course Delivery Format

• Engaging lectures paired with interactive discussions.
• Analysis of real-world public sector case studies.
• Facilitated group reflections and policy development exercises.

Customization Options

• For information on customizing this training, please reach out to us to arrange your specific needs.

This instructor-led live training (available online or in-person at Turkey location) is designed for beginner, intermediate, and advanced-level business analysts, product managers, software teams, and technology leaders who wish to modernize requirements engineering processes using AI, document business requirements more quickly and with higher quality, and transform these requirements into prototypes and data models.

By the end of this training, participants will be able to:

• Set up and structure AI tools within requirements analysis, product documentation, and workflow design processes.
• Generate Use Cases, User Stories, and Acceptance Criteria using AI and iteratively improve these outputs.
• Manage the PRD (Product Requirement Document) creation process using an AI-assisted analysis and documentation pipeline.
• Produce functional UI prototypes, data models, and system drafts based on business requirements.

Artificial Intelligence is quickly establishing itself as the cornerstone of contemporary product management — revolutionizing the way we uncover customer needs, define solutions, and make critical decisions. Just as electricity transformed industry, AI is reshaping how products are constructed, validated, and evolved.

This instructor-led, live training (available online or onsite) is designed for Product Owners, Scrum Masters, and Agile Coaches who wish to understand how AI can enhance product ownership and strengthen decision-making capabilities.

Upon completion of this training, participants will be able to:

• Grasp the fundamentals of Artificial Intelligence and distinguish between traditional AI and Generative AI (GenAI).
• Apply the seven preferred stances of a Product Owner (including the new Orchestrator stance) and utilize AI to reinforce each stance — such as Visionary, Experimenter, or Customer Representative.
• Master effective prompting techniques and view AI tools as intelligent collaborators with specialized skills.
• Deepen customer understanding and create AI-supported personas for hypothesis testing and discovery, while maintaining authentic customer contact.
• Develop and communicate a clear product vision using structured frameworks like the 3x3 Framework, leveraging AI to shape and visualize narratives.
• Use Generative AI tools to accelerate prototyping and hypothesis testing, such as generating mock-ups or product concepts.
• Support product decisions by using AI tools to analyze, prioritize, and evaluate features based on value, feasibility, and user impact.
• Automate or delegate routine daily tasks (emails, stakeholder management, note-taking) using AI to focus on strategic and creative work.
• Lead discussions on AI ethics, bias, and data security, ensuring responsible and sustainable AI adoption.
• Identify and design valuable AI use cases tailored to the specific product and organizational context.
• Explore and experiment with around 20 different AI tools and models — from productivity assistants and prototyping platforms to generative video, image, and coding solutions.