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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its operational mechanisms
- Public sector applications of AI within Microsoft apps
- Comprehending Copilot’s data sources and security parameters
Document Management in Word
- Drafting policy memos, official letters, and reports
- Refining, summarizing, and clarifying written content
- Developing structured content from bullet points or tables
Email and Calendar Support in Outlook
- Accelerating email composition and responses with Copilot
- Managing meeting schedules and drafting follow-up notes
- Condensing lengthy email threads to highlight critical information
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in plain language
- Generating charts, summaries, and visual insights
- Utilizing Copilot to identify trends or answer specific questions
Copilot for Meetings and Presentations
- Creating meeting summaries and action items in Teams
- Developing presentation drafts in PowerPoint from concise notes
- Transforming transcripts into briefs or comprehensive reports
Prompt Engineering Strategies and Custom Scenarios
- Crafting effective prompts to ensure consistent outcomes
- Adjusting prompts to match your department’s tone and requirements
- Repurposing prompt templates for recurring tasks
Responsible Use in Government Settings
- Maintaining confidentiality, oversight, and appropriate usage
- Aligning with internal policies and IT governance
- Fostering trust through ethical AI practices in public service
Summary and Future Steps
Requirements
- Working knowledge of Microsoft 365 applications (such as Word, Outlook, and Excel)
- Familiarity with standard public sector responsibilities including reporting, communication, and documentation
- No previous experience with AI or Copilot is necessary
Target Audience
- Government personnel who utilize Microsoft Office in their daily operations
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program staff aiming to enhance productivity through AI assistance
Testimonials (3)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
Kelly Cotham
Course - Copilot for Finance and Accounting Professionals
Learning and creating of agents.
