Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 7 hours
Course Outline
Introduction to ChatGPT in the Public Sector
- Understanding ChatGPT’s capabilities and operational mechanics.
- Specific applications within government workflows.
- Exploring strengths, limitations, and responsible usage practices.
Writing and Editing Official Communication
- Drafting memos, emails, and reports.
- Enhancing tone, clarity, and plain language usage.
- Tailoring content for diverse audiences or formats.
Summarization and Information Extraction
- Condensing extensive policy or research documents.
- Identifying key points and actionable items.
- Organizing summaries for briefings or meetings.
Prompt Design for Government Use
- Foundational and advanced prompting techniques.
- Effective use of examples and role-based instructions.
- Developing reusable prompt templates for recurring tasks.
Translation and Multilingual Support
- Translating internal and public-facing communications.
- Maintaining professional tone across different languages.
- Leveraging ChatGPT for inclusive and accessible language.
Productivity and Task Automation
- Brainstorming and generating ideas for initiatives.
- Creating content from structured data, such as tables.
- Developing outlines for slide decks or briefings.
Compliance, Security, and Ethical Use
- Addressing data privacy and information sharing risks.
- Adhering to internal AI and IT policies.
- Fostering public trust through responsible AI use.
Summary and Next Steps
Requirements
- Familiarity with standard digital tools common in public sector settings.
- No previous experience with AI or ChatGPT is necessary.
- Background in drafting, reviewing, or managing official communications is beneficial.
Audience
- Public service teams and administrative professionals.
- Policy analysts and government communicators.
- Staff aiming to enhance productivity via AI-powered solutions.
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.