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Duration 7 hours
Course Outline
Overview of Artificial Intelligence
- Defining AI: Essential terminology and underlying technologies
- Distinguishing between AI, machine learning, and automation
- Current trends in public sector AI integration
AI Applications in Government
- Enhancing service delivery via chatbots, document automation, and predictive analytics
- Supporting policy and planning through modeling, forecasting, and simulations
- Illustrations in public safety, healthcare, and citizen engagement
Risks, Ethics, and Bias in AI
- Comprehending algorithmic bias and fairness principles
- Ethical considerations in AI system design and operation
- Prioritizing transparency, accountability, and explainability
AI Governance and Regulatory Environment
- Reviewing the EU AI Act, GDPR, and international regulatory shifts
- Examining national AI strategies and governance models
- Considering public trust and the impact on citizens
Procurement and Execution Strategies
- Key insights for leaders before committing resources to AI
- Assessing vendors, pilot programs, and collaborative partnerships
- Facilitating inter-agency cooperation and ensuring data infrastructure readiness
Strategic Planning for AI Integration
- Cultivating internal AI literacy and building cross-functional teams
- Aligning AI projects with core mission objectives
- Developing a roadmap for AI adoption within specific departments or agencies
Recap and Future Directions
Requirements
- Working knowledge of public sector mechanisms and policy structures
- A desire to apply emerging technologies for societal benefit
- No prerequisite technical expertise in AI is necessary
Target Audience
- High-level administrators
- Ministers and senior government executives
- Policy consultants and public sector strategists
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.