Course Outline
Fundamentals of AI in Administrative Environments
- Defining AI and its relevance to administrative responsibilities.
- A comparative overview of ChatGPT, Copilot, and Gemini.
- Addressing privacy and security protocols for AI usage.
AI-Assisted Content Development and Refinement
- Composing and polishing professional email correspondence.
- Condensing meeting notes and extensive documents into concise summaries.
- Accelerating the creation of reports, proposals, and internal memos.
AI-Enhanced Scheduling and Task Coordination
- Leveraging AI to optimize calendar management and meeting coordination.
- Preparing meeting agendas and post-meeting follow-ups.
- Establishing reminders and to-do lists via Copilot or Gemini integrations.
Advanced Prompting and AI Interaction
- Techniques for crafting precise prompts to achieve optimal outcomes.
- Modulating tone, style, and structural format.
- Refining and correcting AI-generated outputs through iteration.
Multilingual Capabilities and Accessibility
- Utilizing AI tools for text translation.
- Crafting inclusive and accessible communication styles.
- Catering to diverse audiences through language adaptation.
Public Sector Applications
- Case studies of AI-integrated workflows within government departments.
- Reviewing policies and guidelines for AI adoption in public administration.
- Strategies for staying current with evolving tool features.
Conclusions and Future Directions
Requirements
- Foundational digital skills and familiarity with standard office applications (such as Microsoft Word, Excel, and email clients)
- Proficiency in navigating web-based platforms
- No existing knowledge of artificial intelligence tools is necessary
Intended Audience
- Administrative support staff
- Office professionals
- Public sector operations teams
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples
