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Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing programs from projects and understanding the unique value of program management.
  • Core MSP principles and the concept of transformational flow.
  • Overview of the programme lifecycle: identification, definition, and benefits management.

Programme Governance and Organisation

  • Defining programme structure, roles, and responsibilities (including SRO, Programme Manager, and Board).
  • Establishing an effective Programme Management Office (PgMO).
  • Setting up decision-making processes, reporting lines, and escalation pathways.

Vision, Blueprint, and Benefits Management

  • Defining the programme vision and strategic outcomes.
  • Designing the blueprint and target operating model.
  • Identifying, mapping, measuring, and tracking benefits.

Programme Planning and Delivery Approach

  • Developing a comprehensive program plan and delivery roadmap.
  • Integrating workstreams and projects, managing dependencies, and sequencing tasks.
  • Considering scheduling, resource allocation, and capacity constraints.

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and developing engagement strategies.
  • Planning communications and fostering change readiness.
  • Managing resistance and securing sponsor commitment.

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues.
  • Defining assurance roles, managing internal and external assurance, and ensuring audit readiness.
  • Developing contingency plans and supporting decision-making.

Financials, Benefits Realisation, and Value Management

  • Developing business cases and maintaining financial governance.
  • Tracking benefits, measuring outcomes, and evaluating ROI.
  • Controlling costs, forecasting, and rebaselining as needed.

Quality, Configuration, and Change Control

  • Applying quality management approaches specific to programs.
  • Managing configuration and change control across all projects.
  • Utilizing standards, templates, and knowledge management to ensure repeatability.

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance.
  • Executing closure activities: benefits review, lessons learned, and final documentation.
  • Embedding outcomes into standard business-as-usual processes.

Practical Workshop and Case Study

  • Scenario-based exercise: designing a program governance model and benefits map.
  • Group presentations with feedback from peers and the instructor.
  • Creating an action plan to apply MSP practices within the participant’s organisation.

Summary and Next Steps

Requirements

  • A solid grasp of fundamental project management concepts.
  • Practical experience working within or supporting project and program environments.
  • Familiarity with organisational change management principles.

Target Audience

  • Current programme managers and those aspiring to step into program leadership roles.
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers.
  • Programme office staff, change management specialists, and delivery leads.
 21 Hours

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