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Duration 21 hours
Course Outline
Introduction to MSP and Programmatic Thinking
- Distinguishing programs from projects and understanding the added value of program management
- Exploring MSP principles and the notion of transformational flow
- Overview of the program lifecycle: identification, definition, and benefit management
Programme Governance and Organizational Structure
- Defining program structure, roles, and responsibilities (including SRO, Programme Manager, and Board)
- Setting up a Programme Management Office (PgMO)
- Clarifying decision-making processes, reporting lines, and escalation pathways
Vision, Blueprint, and Benefits Management
- Formulating the vision and defining strategic outcomes
- Designing the program blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Programme Planning and Delivery Strategy
- Developing a comprehensive program plan and delivery roadmap
- Integrating workstreams and projects, managing dependencies, and sequencing tasks
- Addressing scheduling, resource planning, and capacity considerations
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and formulating engagement strategies
- Planning communications and activities to ensure change readiness
- Mitigating resistance and fostering sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues
- Defining assurance roles, conducting internal/external assurance, and preparing for audits
- Formulating contingency plans and providing decision support
Financials, Benefits Realisation, and Value Management
- Building the business case and establishing financial governance
- Monitoring benefits, measuring outcomes, and calculating ROI
- Exercising cost control, forecasting, and rebaselining practices
Quality, Configuration, and Change Control
- Applying quality management approaches specific to programs
- Managing configuration and change control across multiple projects
- Utilizing standards, templates, and knowledge management to ensure repeatability
Transition to Business-as-Usual and Programme Closure
- Planning for handover, sustainment, and operational acceptance
- Executing closure activities: benefit review, lessons learned, and documentation
- Integrating outcomes into standard business processes
Practical Workshop and Case Study
- Scenario exercise: designing a program governance model and benefits map
- Group presentations with peer and instructor feedback
- Creating an action plan to apply MSP practices within participants’ organizations
Summary and Future Steps
Requirements
- Solid grasp of project management fundamentals
- Hands-on experience working in or supporting project or program environments
- Knowledge of organizational change concepts
Target Audience
- Programme managers and those aspiring to the role
- Sponsors, senior responsible owners (SROs), and portfolio managers
- Programme office staff, change managers, and delivery leads
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
