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 Duration 20 hours

Course Outline

1. Assessing Integration Needs and Fundamentals

  • Digital Ecosystems and Operational Automation
    • Advantages and architecture of unified systems
    • Integration methodologies: native, connector-based, and API-driven
    • Key tools: Zapier, Make, API Connector, Power Automate
  • Mapping Internal Processes
    • Identifying existing workflows and opportunities for optimization
    • Setting clear objectives and efficiency benchmarks
    • Documenting current (as-is) flows and designing future (to-be) states
  • Practical Example: Automating basic Gmail tasks to Trello (converting incoming emails into tasks)

2. Connecting Trello with Google Workspace

  • Trello + Google Sheets and Drive
    • Connecting dashboards to control sheets
    • Automating reports and file uploads
    • Managing Drive integration and version history
  • Trello + Gmail and Calendar
    • Automating reminders and notifications
    • Syncing deadlines and task schedules
  • Applied Case Study: Managing collaborative projects in Trello with automated Google Sheets dashboards

3. QuickBooks Integrations and Automated Communications

  • QuickBooks + Google Workspace
    • Automating financial report exports
    • Managing budgets and reconciliation via Sheets
  • QuickBooks + Trello
    • Aligning projects with cost centers for financial tracking
    • Automating task status updates based on budget progression
  • Overview of WhatsApp Business API / Twilio / WATI
    • Core concepts and integration pathways
    • Applications: task alerts, billing reminders, client follow-ups
    • Practical workflow: Triggering automatic WhatsApp messages from Trello or QuickBooks events.
  • Combined Case Study: Flowing from project updates to accounting entries, ending with automatic WhatsApp client notifications

4. Security, Governance, and Deployment

  • Security and Access Management
    • Secure authentication methods (OAuth, tokens)
    • Defining roles, permissions, and data safeguards
  • Monitoring and Maintenance
    • Tracking active automation flows
    • Handling errors and managing alerts
    • Ensuring scalability of integrations
  • Documentation and Continuous Improvement
    • Maintaining an integration registry and best practices
    • Evaluating impact through efficiency KPIs
  • Capstone Project: Designing a unified workflow that connects Trello, QuickBooks, Google Workspace, and automated WhatsApp notifications

Requirements

  • Familiarity with the basics of Trello, QuickBooks, and Google Workspace
  • Active access to these platforms for practical applications

Target Audience

  • Operations coordinators and managers
  • Administrative and financial personnel
  • Project leaders and professionals driving innovation or digital transformation

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