Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Principles of structured knowledge management.
- Designing scalable systems using SharePoint and Teams.
- Leveraging metadata, versioning, and document libraries.
Building and Linking SharePoint Knowledge Repositories
- Creating interconnected SharePoint sites and document libraries.
- Utilizing metadata columns, content types, and lookup fields.
- Establishing site hierarchies and cross-site navigation.
Designing Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data with Power BI.
- Creating real-time dashboards for tracking knowledge assets.
- Designing KPIs and visual reports for data-driven insights.
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes.
- Integrating Teams notifications and adaptive cards.
- Building multi-step flows for document lifecycle management.
Creating and Managing Collaborative Content Ecosystems
- Using Teams and OneNote for collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards.
- Establishing governance, roles, and permissions.
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies.
- Performing regular audits and metadata updates.
- Improving system performance and reducing content redundancy.
Best Practices for Knowledge Management in Microsoft 365
- Review of knowledge system design principles.
- Ensuring consistency and discoverability across content.
- Driving adoption and engagement through user experience design.
Summary and Next Steps
Requirements
- Proficiency in Microsoft 365 tools (including SharePoint, Teams, and OneNote).
- Experience in knowledge management or content strategy.
Audience
- Knowledge managers establishing structured information repositories.
- Content strategists developing interconnected knowledge systems.
- IT professionals managing organizational knowledge within the Microsoft 365 ecosystem.
14 Hours
Testimonials (1)
well-prepared training, interesting topics
