Get in Touch
 Duration 14 hours

Course Outline

Advanced Knowledge Management Principles in Microsoft 365

  • Core tenets of structured knowledge management
  • Architecting scalable systems with SharePoint and Teams
  • Utilizing metadata, version control, and document libraries

Constructing and Connecting SharePoint Knowledge Repositories

  • Developing interconnected SharePoint sites and document libraries
  • Applying metadata columns, content types, and lookup fields
  • Defining site hierarchies and enabling cross-site navigation

Creating Dynamic Dashboards with Power BI

  • Connecting SharePoint and Microsoft Lists data to Power BI
  • Building real-time dashboards to monitor knowledge assets
  • Designing KPIs and visual reports for data-informed insights

Tailoring Knowledge Workflows with Power Automate

  • Automating approval, review, and publication processes
  • Incorporating Teams notifications and adaptive cards
  • Creating multi-step flows for document lifecycle oversight

Establishing and Managing Collaborative Content Ecosystems

  • Leveraging Teams and OneNote for collaborative knowledge capture
  • Synchronizing SharePoint pages, Lists, and Planner boards
  • Implementing governance structures, roles, and permissions

Maintaining and Refining Knowledge Systems

  • Enforcing data retention, archiving, and compliance standards
  • Conducting periodic audits and metadata refinement
  • Enhancing system efficiency and minimizing content duplication

Best Practices for Knowledge Management in Microsoft 365

  • Reviewing core design principles for knowledge systems
  • Promoting consistency and discoverability across content
  • Fostering adoption and engagement through user-centric experience design

Requirements

  • Strong proficiency in Microsoft 365 applications, including SharePoint, Teams, and OneNote
  • Prior experience in knowledge management or content strategy

Target Audience

  • Knowledge managers responsible for building organized information repositories
  • Content strategists focused on developing interconnected knowledge systems
  • IT specialists overseeing organizational knowledge within the Microsoft 365 environment

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories