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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable information systems using SharePoint and Teams
- Utilizing metadata, versioning, and document libraries for organization
Constructing and Linking SharePoint Knowledge Repositories
- Building interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Establishing site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data into Power BI
- Creating real-time dashboards to monitor knowledge assets
- Developing KPIs and visual reports for data-driven decision making
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles
- Integrating Teams notifications and adaptive cards
- Constructing multi-step flows for document lifecycle management
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance models, roles, and permission structures
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing key principles of knowledge system design
- Ensuring consistency and discoverability across all content
- Driving user adoption and engagement through effective experience design
Requirements
- Proficiency in core Microsoft 365 applications, including SharePoint, Teams, and OneNote
- Background experience in knowledge management or content strategy
Target Audience
- Knowledge managers responsible for establishing structured information repositories
- Content strategists focused on developing interconnected knowledge systems
- IT specialists overseeing organizational knowledge within the Microsoft 365 platform
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.