Design Thinking Training Course
Overview:
The Design Thinking (DT) process comprises five stages: empathize, define the problem, ideate, prototype, and test.
In today's increasingly complex world, we encounter challenges that often require specialized approaches. Design Thinking provides the framework to address these complexities effectively. Mastering design thinking enables professionals to solve complex problems efficiently, communicate more persuasively, improve business outcomes, and enhance both organizational and personal behavior and performance.
- How DT works: learning from people and problems, identifying patterns, designing models (including model drift), testing the model, evaluating the results, and re-engineering.
- The relationship between Design Thinking, innovation, and entrepreneurship.
- DT methods and tools: including personas, stakeholder maps, customer journey maps, service blueprints, and business model innovation.
- Application of DT: cultivating a design mindset, driving disruptive innovation, applying iterative approaches, utilizing agile estimation techniques, and developing critical thinking, problem-solving, teamwork, leadership readiness, communication skills, technological fluency, forward-thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiation skills, and conflict resolution.
Objectives:
- To understand the fundamentals and nuances of DT.
- To explore key concepts, factors, theories, types, and models in DT.
- To experiment, experience, and practice DT.
Delivery:
This is a 1-day (4 hours) training course that consists of:
- lectures (40% - presentation of theories, concepts, models, and interactions),
- group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
- individual activities (15% - writing, designing, and peer discussion)
- and other activities (15% - videos, reading).
Note: Due to the nature of this course, there is a minimum group size of 3.
This course is available as onsite live training in Turkey or online live training.Course Outline
Session 1: Introduction to Design Thinking (60 mins)
Session 2: Key concepts, theories, types and models in DT (60 mins)
Session 3: Apply DT in daily work (60 mins)
Session 4: Impact (60 mins)
Requirements
There are no specific requirements needed to attend this course.
Open Training Courses require 5+ participants.
Design Thinking Training Course - Booking
Design Thinking Training Course - Enquiry
Design Thinking - Consultancy Enquiry
Upcoming Courses
Related Courses
Creative Problem Solving with Gamification Techniques (Design Thinking)
14 HoursThis instructor-led, live training in Turkey (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.
By the end of this training, participants will be able to:
- Understand the principles of Design Thinking and its application to problem-solving.
- Incorporate gamification techniques to foster engagement and innovation.
- Develop creative and practical solutions to common workplace issues.
- Collaborate effectively across teams to implement problem-solving strategies.
- Apply iterative approaches to refine solutions through feedback and experimentation.
Design Thinking: Empathize with Internal Clients
7 HoursDesign Thinking is a human-centered approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. This course version places a strong emphasis on the Empathize stage, focusing on linking identified pain points to the actual needs of internal clients and utilizing dynamic, collaborative activities to convert insights into actionable results.
This instructor-led, live training (available online or onsite) targets beginner to intermediate teams and leaders who aim to deepen their empathy skills, strengthen relationships with internal clients, and transform pain points into meaningful improvement opportunities.
By the end of this training, participants will be able to:
- Utilize empathy-based techniques to uncover and validate client needs.
- Translate mapped pain points into clear, actionable requirements.
- Engage in dynamic role plays and simulations to practice client-centered conversations.
- Collaboratively redefine problem statements from the client’s perspective.
Format of the Course
- Interactive lectures and guided discussions.
- Dynamic, hands-on role plays and empathy exercises.
- Group workshops for collaborative problem reframing.
Course Customization Options
- To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.
Design Thinking: Empathize & Define for Internal Clients
7 HoursDesign Thinking is a human-centric approach to problem-solving that relies on empathy, definition, ideation, prototyping, and testing. By concentrating on the initial two phases—Empathize and Define—teams can gain deeper insights into their internal stakeholders and accurately identify the core issues that need resolution.
This instructor-led live training, available both online and onsite, is designed for beginner to intermediate-level teams and leaders who aim to strengthen their relationships with internal stakeholders, minimize resistance to change, and enhance operational efficiency through practical, collaborative techniques.
Upon completion of this training, participants will be able to:
- Utilize active listening and interviewing skills to collect valuable insights about internal stakeholders.
- Develop empathy maps to document user needs and challenges.
- Distinguish between actual root causes and perceived issues using tools such as the 5 Whys and problem trees.
- Formulate clear, actionable problem statements (POVs) to guide solution development.
Course Format
- Interactive lectures and discussions.
- Practical, hands-on exercises and role-playing activities.
- Group workshops and plenary feedback sessions.
Customization Options
- For a customized version tailored to a specific internal process (such as procurement or equipment provisioning), please contact us to arrange.
Design Thinking Workshop for Software Developers
14 HoursIn this instructor-led, live workshop training in Turkey (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.
By the end of this training, participants will be able to:
- Use creative strategies to match customers' needs with technologically feasible solutions.
- Formulate a strategy to increase customer value and enhance product and service offerings.
Design Thinking: Innovation Methodologies
24 HoursThis instructor-led live training in Turkey (online or onsite) is targeted at beginner to intermediate professionals who aim to understand and apply Design Thinking methodologies to drive innovation and enhance business solutions.
By the conclusion of this training, participants will be able to:
- Understand the core principles of Design Thinking and its role in innovation.
- Apply the five phases of Design Thinking to problem-solving.
- Utilize ideation techniques and tools to foster creativity.
- Implement Design Thinking strategies to improve processes and enhance efficiency.
Innovative Leadership through Design Thinking
14 HoursThis instructor-led live training in Turkey (online or on-site) is designed for beginner-level leaders and HR professionals who aim to learn and implement Design Thinking methodologies to drive innovation, enhance problem-solving skills, and effectively engage teams.
By the end of this training, participants will be able to:
- Use tools and methodologies to foster innovation and team engagement.
- Build skills in empathy mapping, ideation, and prototyping to solve complex challenges.
- Apply Design Thinking principles to leadership and HR scenarios.
- Promote an innovative culture within tech teams.