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Course Outline
Foundations of Management
Essential Leadership Competencies in Modern Management
Guiding Workforce Teams
- Exploration of various management styles
- Selecting the most effective management style based on team development stages
- The ideal manager profile. An analysis of personal leadership approaches
- Assessing personal strengths and weaknesses as a team leader, and identifying areas for potential growth
- Key characteristics of high-performing teams
- Aligning team activities to meet strategic objectives
Organizational Communication
- Foundations of verbal and non-verbal communication
- Understanding individual communication preferences
- Identifying and overcoming communication barriers
- Advanced questioning techniques
- The practice of active listening
- Delivering constructive criticism
- Effective feedback delivery methods
- Handling challenging scenarios during interactions
- Understanding communication networks
- Optimizing information flow models
Strategies for Conflict Resolution in the Workplace
- Nature and classification of workplace conflicts
- Primary sources of friction
- Behavioral approaches to conflict management and appropriate conduct during disputes
- Leveraging assertive techniques and transforming conflicts into development opportunities
- Tactical strategies for navigating conflict situations
- Comprehensive conflict management frameworks
- Core methods for resolving disputes
- Emotional regulation and management during conflicts
- Addressing communication barriers to facilitate resolution, both verbal and non-verbal
Strategies for Team Motivation
- The concept of being motivated
- Factors that drive employee engagement within organizations
- Various types of motivation
- Principles of financial incentives
- Motivation through non-monetary resources
- Psychological principles for driving performance
- The role of feedback and performance evaluation
- The impact of language and tone on motivation
Effective Time Management and Utilization
- The time management matrix
- Monitoring personal time and identifying common time wasters
- Techniques for strategic time planning
- Authority delegation and task assignment
Coaching Fundamentals
- Defining coaching and its practical applications
- Individual participant exercises
- Providing and receiving in-depth feedback
Course Synthesis and Conclusion
Requirements
This course is designed to be accessible to all, requiring no specialized prior knowledge; participants can join with general professional interest.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group