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Course Outline

Foundations of Management

Essential Leadership Competencies in Modern Management

Guiding Workforce Teams

  • Exploration of various management styles
  • Selecting the most effective management style based on team development stages
  • The ideal manager profile. An analysis of personal leadership approaches
  • Assessing personal strengths and weaknesses as a team leader, and identifying areas for potential growth
  • Key characteristics of high-performing teams
  • Aligning team activities to meet strategic objectives

Organizational Communication

  • Foundations of verbal and non-verbal communication
  • Understanding individual communication preferences
  • Identifying and overcoming communication barriers
  • Advanced questioning techniques
  • The practice of active listening
  • Delivering constructive criticism
  • Effective feedback delivery methods
  • Handling challenging scenarios during interactions
  • Understanding communication networks
  • Optimizing information flow models

Strategies for Conflict Resolution in the Workplace

  • Nature and classification of workplace conflicts
  • Primary sources of friction
  • Behavioral approaches to conflict management and appropriate conduct during disputes
  • Leveraging assertive techniques and transforming conflicts into development opportunities
  • Tactical strategies for navigating conflict situations
  • Comprehensive conflict management frameworks
  • Core methods for resolving disputes
  • Emotional regulation and management during conflicts
  • Addressing communication barriers to facilitate resolution, both verbal and non-verbal

Strategies for Team Motivation

  • The concept of being motivated
  • Factors that drive employee engagement within organizations
  • Various types of motivation
  • Principles of financial incentives
  • Motivation through non-monetary resources
  • Psychological principles for driving performance
  • The role of feedback and performance evaluation
  • The impact of language and tone on motivation

Effective Time Management and Utilization

  • The time management matrix
  • Monitoring personal time and identifying common time wasters
  • Techniques for strategic time planning
  • Authority delegation and task assignment

Coaching Fundamentals

  • Defining coaching and its practical applications
  • Individual participant exercises
  • Providing and receiving in-depth feedback

Course Synthesis and Conclusion

Requirements

This course is designed to be accessible to all, requiring no specialized prior knowledge; participants can join with general professional interest.

 14 Hours

Number of participants


Price per participant

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