Project Planning 101 Training Course

This instructor-led, live training in Turkey (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This course offers guidance on the responsibilities of a Process Owner, enabling them to articulate their activities within a process framework. It provides the necessary education to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, with a specific focus on Agile Service Management. Participants learn to apply Scrum practices to Process Owner duties and utilize Agile and Lean principles to implement 'just enough' processes while continuously aligning process performance with overarching business goals.

Discover how to leverage Agile Service Management to enhance the customer value created by your processes and to remain competitive in a fast-paced, disruptive world. A Certified Agile Service Manager serves as the functional equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can embed Agile thinking throughout the entire IT organization, fostering the foundation of a DevOps culture.

This instructor-led live training in Turkey (online or onsite) is designed for intermediate-level professionals who aim to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.

Upon completion of this training, participants will be able to:

• Grasp ClickUp’s automation capabilities and identify relevant use cases.
• Design and manage automations to streamline operational workflows.
• Connect ClickUp with third-party applications such as Slack, Google Drive, and Zapier.
• Configure triggers, conditions, and actions for automated task management.
• Enhance team collaboration through effective automation and integrations.

This instructor-led, live training in Turkey (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led live training in Turkey (online or onsite) is targeted at advanced professionals who want to tailor ClickUp for business operations, boost process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates for business operations.
• Develop and optimize workflows for process management.
• Implement advanced automation for repetitive tasks.
• Integrate ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led, live training in Turkey (online or onsite) is designed for advanced professionals looking to utilize ClickUp for managing large-scale projects, facilitating cross-functional collaboration, and driving enterprise-wide efficiency.

Upon completing this training, participants will be capable of:

• Implementing ClickUp at an enterprise scale while adhering to best practices.
• Organizing workspaces, spaces, and projects effectively for large teams.
• Utilizing advanced reporting tools and dashboards to gain executive-level insights.
• Automating workflows and integrating ClickUp with existing enterprise systems.
• Strengthening governance, compliance, and security measures within ClickUp.

This instructor-led, live training in Turkey (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.

By the end of this training, participants will be able to:

• Navigate ClickUp’s interface and workspace structure.
• Create and manage tasks, lists, and projects efficiently.
• Utilize views like List, Board, and Calendar for better organization.
• Apply productivity features such as priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Set up personal productivity workflows to manage daily tasks.

This instructor-led live training in Turkey (online or onsite) guides participants through the deployment of a JIRA instance. The curriculum covers advanced JIRA usage, installation, configuration, upgrading, and migration. Participants will learn how to customize JIRA for their projects, manage users, groups, and project roles, configure dashboards, define emails and notifications, apply security schemes, manage permissions, and perform troubleshooting. Furthermore, the course includes installing and customizing the JIRA Service Desk, setting up a knowledge base, managing service desk users, and handling service requests collaboratively.

By the end of this training, participants will be able to:

• Develop an in-depth understanding of JIRA administration.
• Customize JIRA according to their specific business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

This instructor-led, live training in Turkey introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Turkey introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

This instructor-led, live training in Turkey (online or onsite) is aimed at intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This training course prepares participants for the PMP® (Project Management Professional®) exam. Each participant who completes the course receives a certificate of completion for the PMP-Prep training (35 hours).

Target audience:

• Experienced project managers seeking to enhance and internationally validate their qualifications with the prestigious Project Management Professional (PMP®) certification.
• Less experienced project managers and team members aiming to expand their project management knowledge and skills.
• Middle and senior managers interested in strengthening their management and supervision competencies.
• Individuals with project management experience who wish to improve their professional skills.

Training objectives:

• Comprehensive preparation for obtaining the Project Management Professional (PMP®) certification through systematic knowledge consolidation and familiarization with the specific requirements of the PMP® exam.
• Fulfilling the formal eligibility requirements for the PMP® exam, specifically obtaining the required 35 contact hours of project management education.
• Gaining familiarity with project management practices, techniques, and tools.

Training format:

• Presentation of key project management topics.
• Questions and quizzes related to PMP® exam subjects.
• Practice with questions in the PMP® certification exam style, including detailed analysis.

This instructor-led, live training in Turkey (available online or at your location) is designed for project managers who wish to manage projects with Trello.

Upon completing this training, participants will be able to:

• Manage and monitor tasks to streamline project workflows and increase team productivity.
• Incorporate additional features and extensions beyond standard Trello capabilities to track complex project progress.
• Organize multiple projects simultaneously using Trello.

This course is tailored for organizations aiming to streamline their operations by integrating key digital platforms used in daily activities, such as Trello, QuickBooks, Google Workspace, and the WhatsApp API.

Through this instructor-led live training (available online or onsite), participants will learn how to connect and automate workflows, enhance project and financial oversight, and centralize information to support better decision-making.

Upon completing this training, participants will be able to:

• Establish and automate workflows between Trello, QuickBooks, and Google Workspace.
• Incorporate WhatsApp API communication into operational processes.
• Build multi-platform automation systems focused on efficiency and control.
• Implement security and monitoring protocols for active integrations.
• Document and sustain automated processes once they are in operation.

Course Format

• Conceptual explanations paired with guided demonstrations.
• Practical exercises applied to real-world operational scenarios.
• Hands-on practice using company-specific data and tools.

Course Customization Options

• Adapting content to the company’s specific platforms and processes.
• Incorporating additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analyzing and designing real data integration flows.