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 Duration 35 hours

Course Outline

Module 1: Introduction to Microsoft Teams Architecture

  • Essential Teams components and services
  • Understanding Teams architecture and dependencies
  • Administration and role-based access control

Module 2: Overseeing Teams Collaboration Features

  • Establishing and managing Teams, channels, and conversations
  • Setting up meeting policies and user experiences
  • Handling apps, integrations, and lifecycle administration

Module 3: Voice and Phone Solutions in Teams

  • Foundations and architecture of Teams Phone
  • Setting up direct routing and calling plans
  • Oversight of dial plans, devices, and emergency calling

Module 4: Compliance, Security, and Governance

  • Managing Teams policies, lifecycle, and governance
  • Applying security and compliance configurations
  • Compliance monitoring, auditing, and reporting

Module 5: Team Monitoring and Problem Resolution

  • Tracking usage and service health in Teams
  • Resolving collaboration, voice, and meeting issues
  • Utilizing analytics and reporting tools to enhance performance

Module 6: Integration and Advanced Setup

  • Connecting Teams with third-party apps and Microsoft 365
  • Considerations for hybrid deployments
  • Using PowerShell for automation and Teams management

Module 7: Readiness for the MS-721 Certification

  • Review of MS-721 exam objectives
  • Exam formats, structure, and question styles
  • Review sessions and practice questions
  • Strategies, tips, and resources for exam success

Conclusion and Future Directions

Requirements

  • Foundational knowledge of Microsoft 365 services and management
  • Practical experience with core Microsoft Teams features
  • Basic understanding of networking and identity principles

Intended Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT specialists overseeing Microsoft 365 communication platforms

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-12-15 09:30
35 hours
Antalya
29025 TRY (Online)
30025 TRY (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-12-29 09:30
35 hours
Istanbul, Taksim
29025 TRY (Online)
30025 TRY (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-12 09:30
35 hours
Ankara
29025 TRY (Online)
30025 TRY (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-26 09:30
35 hours
Antalya
29025 TRY (Online)
30025 TRY (Classroom)

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Related Categories

MS Teams
MS Teams