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Course Outline
Module 1: Introduction to Microsoft Teams Architecture
- Essential Teams components and underlying services
- Architectural structure and service dependencies
- Managing role-based access and administration
Module 2: Overseeing Teams Collaboration Experiences
- Establishing and managing Teams, channels, and chat interfaces
- Setting up meeting policies and user experiences
- Handling apps, integrations, and lifecycle management
Module 3: Teams Phone and Voice Infrastructure
- Fundamentals of Teams Phone concepts and design
- Configuring calling plans and direct routing setups
- Administering devices, dial plans, and emergency calling protocols
Module 4: Governance, Security, and Compliance Frameworks
- Managing Teams policies, governance structures, and lifecycle
- Applying security controls and compliance settings
- Conducting audits, reporting, and compliance oversight
Module 5: Monitoring and Diagnostics for Teams
- Tracking Teams service health and usage metrics
- Resolving issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance tuning
Module 6: Advanced Setup and Integration Strategies
- Connecting Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment models
- Leveraging automation and PowerShell for streamlined administration
Module 7: Certification Readiness and Exam Prep
- Key objectives for the MS-721 examination
- Understanding the exam structure, format, and question styles
- Working through practice questions and review sessions
- Accessing study resources, tips, and strategies for success
Summary and Path Forward
Requirements
- Solid grasp of Microsoft 365 services and administrative tasks
- Practical experience with core Microsoft Teams features
- Knowledge of fundamental networking and identity management concepts
Target Audience
- Microsoft Teams administrators
- Engineers specializing in collaboration systems
- IT professionals responsible for managing Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
