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Duration 7 hours (1 days)
Course Outline
Introduction to ISO 9001:2015
- General overview of Quality Management Systems (QMS)
- The aims and advantages of obtaining ISO 9001 certification
- Grasping the framework and core principles of ISO management standards
- Notable updates featured in the ISO 9001:2015 version
Comprehending ISO 9001:2015 Requirements
- Summary of ISO 9001 clauses and mandatory requirements
- Organizational context and the interests of stakeholders
- Leadership involvement and dedication to quality management
- Strategic planning, risk management, opportunity identification, and setting quality goals
- Support mechanisms covering resources, competence, and awareness
- Operational workflows and quality assurance measures
- Assessing performance and pursuing continuous enhancement
Deploying a Quality Management System
- Establishing quality criteria within an organization
- Mapping processes to pinpoint areas for improvement
- Creating documented information and control mechanisms
- Handling changes necessary for ISO 9001 adherence
- Embedding quality practices into daily business operations
Principles of ISO 9001 Auditing
- Clarifying the functions of internal and lead auditors
- Core auditing principles and methodological approaches
- Strategizing and preparing for a QMS audit
- Creating audit checklists and defining evidence criteria
- Collecting and analyzing objective evidence
Executing a Quality Management System Audit
- Carrying out interviews, site observations, and document inspections
- Detecting non-conformities and potential areas for enhancement
- Communicating audit results effectively
- Facilitating corrective actions and ongoing improvement
Practical Case Studies and Best Practices
- Analyzing examples of successful QMS deployments
- Utilizing ISO 9001 requirements in real-world business contexts
- Spotting opportunities for quality upgrades
- Exploring typical hurdles faced during implementation
Course Recap and Discussion
- Revisiting core ISO 9001:2015 concepts
- Examining auditing strategies and implementation methods
- Exchanging practical insights and key takeaways
- Summarizing best practices and defining subsequent actions
Requirements
Target Audience
- Internal auditors and lead auditors
- Professionals interested in quality management topics
Testimonials (1)
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