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Duration 21 hours
Course Outline
Module 1: ISO 9001 – Interpreting the Standard
- Foundations of Quality Management Principles
- Structural overview and clause breakdown of ISO 9001
- Essential terminology and definitions
- The process approach and risk-based thinking
- In-depth review of ISO 9001:2015 mandates
- Applying requirements within real-world business contexts
- Guidance on documentation and implementation
Module 2: ISO 9001 – Becoming an Internal Auditor
- Duties and responsibilities of an internal auditor
- Strategies for audit planning and preparation
- Facilitating opening and closing audit meetings
- Techniques for interviewing and gathering evidence
- Categorizing and reporting nonconformities
- Crafting compelling audit reports
- Tracking corrective action outcomes
- Simulated audit drills using case studies
Module 3: ISO 27001 – Interpreting the Standard
- Basics of Information Security Management Systems (ISMS)
- Core concepts and principles within ISO 27001
- Comprehensive review of ISO 27001:2022 clauses and Annex A controls
- Methodologies for risk assessment and treatment
- Requirements for the Statement of Applicability (SoA) and documentation
- Navigating implementation hurdles and adopting best practices
Module 4: ISO 27001 – Becoming an Internal Auditor
- Techniques for auditing information security controls
- Planning and carrying out internal ISMS audits
- Collecting evidence in digital contexts
- Documenting information security nonconformities
- Processes for follow-up and continuous improvement
- Role-play exercises based on realistic ISMS scenarios
Recap and Future Steps
Requirements
- A foundational understanding of core business operations
- Basic knowledge of quality or information security concepts
- A professional interest in compliance, auditing, or management systems
Target Audience
- Specialists in quality assurance
- Managers overseeing information security
- Internal auditors and compliance professionals
