Course Outline
I. Quality Management System Compliant with ISO 9001 Requirements
1. Key elements of the Quality Management System under ISO 9001
2. Exercises on interpreting and analyzing ISO 9001 requirements
II. Audits – General Information
1. Overview of the entire audit process
2. Types of audits
III. Audit Planning and Preparation
1. Defining audit criteria and scope
2. Selecting the auditor team
3. Process approach to internal audits
4. Key aspects of creating a checklist
5. Practical exercises
IV. Conducting the Audit – On-site Rules
1. Auditing techniques
2. Understanding objective evidence
3. Identifying and demonstrating non-conformities
4. Practical exercises
V. Documenting Audit Results
1. Skillfully formulating findings
2. Documenting non-conformities
3. Identifying and documenting insights and improvement opportunities
4. Summary of Audit Results – Audit Report
5. Practical exercises
VI. Effective Post-Audit Activities
1. Responsibilities for initiating corrective actions
2. The Importance of Precisely Determining the Causes of Non-Conformity
3. Defining corrective actions
4. Evaluating the effectiveness of actions
5. Post-audit activities related to insights and improvement potentials
6. Practical exercises
VII. Discussion and Summary
Requirements
Target Audience
- Professionals preparing for the role of ISO 9001 Internal Auditor.
- Anyone with an interest in quality management systems.
Testimonials (1)
The attention to cover all doubts
