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Duration 14 hours
Course Outline
Foundations of ChatGPT in Administrative Roles
- Distinguishing between tasks ChatGPT can and cannot automate
- Reviewing typical administrative applications
- Crafting effective prompts for standard duties
Automating Standard Writing Tasks
- Drafting emails, internal notices, and company announcements
- Creating summaries, meeting minutes, and follow-up communications
- Developing consistent text outputs for recurring needs
Refining Document Structure and Presentation
- Editing, reformatting, and organizing existing content
- Transforming raw text into professional, polished documents
- Correcting grammatical, stylistic, and layout inconsistencies
Developing Templates and Administrative Aids
- Assembling checklists, forms, and repeatable frameworks
- Drafting Standard Operating Procedures (SOPs) and compliance documents
- Streamlining the creation of repetitive documents
Data Organization and Basic Automation
- Structuring data from unformatted text
- Identifying key information and converting it into tabular formats
- Generating formatted summaries suitable for entry or reporting tools
Supporting Task Management and Workflows
- Drafting schedules, reminders, and procedural instructions
- Automating the creation of planning documents
- Facilitating complex, multi-stage administrative procedures
Safe and Responsible AI Usage in Administration
- Recognizing AI limitations to prevent errors
- Managing confidential information with appropriate care
- Maintaining accuracy and uniformity in generated content
Advanced Prompting for Administrative Productivity
- Applying prompt strategies for recurring workflows
- Designing simple automation sequences for frequent tasks
- Enhancing output quality through precise instructions
Conclusions and Future Applications
Requirements
- Familiarity with fundamental office processes
- Hands-on experience with standard productivity software
- Confidence in managing digital files
Target Audience
- Administrative support teams
- Office coordinators
- Data entry personnel
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
