BPMN 2.0 for Business Analysts Training Course

Business analysis is the process of researching, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the change management process in an organization and in designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and needs. It is a crucial element in ensuring the effectiveness of projects and changes in an organization by ensuring that the introduced solutions are accurate, feasible, and fully aligned with business requirements.

Designed for seasoned Business Analysts, Product Owners, and User Researchers, this workshop focuses on mastering advanced techniques that generate tangible business value. Through practical exercises and effective tools, participants will learn to analyze intricate data, streamline processes, engage key stakeholders, and convert strategy into action via OKRs. Upon completion, attendees will possess a robust toolkit to enhance their impact and deliver quantifiable results.

This course is designed to equip business analysts with the skills needed to excel in Agile project environments. Participants will learn how to effectively collaborate with the development team, Product Owner, Scrum Master, and customers to streamline the development process. The curriculum includes a simulated project where participants can practice handling common real-world scenarios.

This instructor-led, live training in Turkey (online or onsite) is aimed at beginner, intermediate, and advanced-level individuals who want to use generative AI tools to support the daily tasks of a business analyst, including analysis, documentation, information structuring, and stakeholder communication.

By the end of this training, participants will be able to:

• Understand the real capabilities and limitations of GenAI models (e.g., hallucinations, context windows).
• Be able to use AI as an advanced tool supporting thought and analytical processes.
• Learn how to create precise requirement structures and technical documents using AI.
• Accelerate conceptual work, from hypothesis generation to documentation drafting.
• Consciously evaluate the quality and substantive correctness of AI-generated outputs.
• Gain knowledge on the safe and ethical use of AI tools concerning corporate data

Cost-effectiveness analysis (CEA) offers a systematic approach to evaluating alternatives by analyzing the connection between the resources invested and the results achieved.

This instructor-led live training, available both online and onsite, is designed for intermediate professionals seeking to utilize cost-effectiveness methods to facilitate informed, rational, and evidence-based decision-making across diverse industries.

Upon completing this course, participants will be equipped to:

• Formulate cost-effectiveness inquiries and define evaluation standards.
• Identify, categorize, and measure the costs and outcomes relevant to various situations.
• Utilize analytical models to compare options using cost-effectiveness ratios.
• Evaluate uncertainty, verify assumptions, and effectively communicate assessment findings.

Course Format

• Guided presentations enriched with real-world case studies.
• Hands-on exercises to strengthen analytical skills.
• Interactive problem-solving within a structured workshop setting.

Customization Options

• Tailored versions of this training can be provided upon request.

This instructor-led, live training in Turkey (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level individuals who wish to integrate Strategic Agility and Quality Assurance, ensuring that quality becomes a catalyst for strategy rather than a hurdle, and that agility is grounded in repeatable, high-quality processes.

In modern business, organizations often face a "Trade-off Paradox": the faster they try to adapt to market changes, the more their quality standards tend to slip. Conversely, rigid quality processes often slow down innovation.

Strategic Agility addresses the problem of organizational "inertia"—the inability to react to environmental volatility. Quality Assurance addresses the risks of "process decay" during rapid scaling or pivoting.

By the end of this training, participants will be able to:

• Understand the concept of strategic agility.
• Connect strategy with operational activities.
• Identify areas requiring quality control.
• Apply basic quality assurance mechanisms

Overview:

A business or systems analyst resolves organizational challenges by designing information systems that execute the strategies defined by the enterprise. Typically, these IT solutions aim to achieve one of the following objectives: implementing new business processes, enhancing the efficiency and productivity of existing workflows, or lowering the operational costs associated with current processes.

This course is designed for Business Analysts, particularly those who intend to pursue IIBA Certification (such as CCBA or CBAP). The curriculum aligns with the framework established by the BABOK® Version 3.0.

Learning Objectives:

• Recognize the essential principles, activities, tasks, and techniques detailed in the BABOK® V3.0
• Grasp the core knowledge areas, activities, tasks, deliverables, and their interrelationships

Key Definitions:

BABOK® (Business Analysis Body of Knowledge) serves as the standard for the practice of business analysis, providing a framework that describes the necessary tasks to be performed.

CCBA® (Certified Capability in Business Analysis) is a certification provided by the International Institute of Business Analysis (IIBA). Candidates must pass an exam based exclusively on the BABOK® after their application, which is evaluated based on education and experience, is approved.

CBAP® (Certified Business Analysis Professional) is a certification offered by the International Institute of Business Analysis (IIBA). Similar to the CCBA®, it requires passing a BABOK®-based exam following the approval of an application assessed on education and experience.

Insurtech, also known as Digital Insurance, represents the intersection of the insurance industry and emerging technologies. Within this sector, digital insurers leverage technological innovations to revolutionize their business and operational models, aiming to lower costs, elevate the customer experience, and increase operational agility.

This instructor-led training enables participants to grasp the technologies, methodologies, and mindset required to drive digital transformation within their organizations and across the broader industry. The course is designed for managers seeking a comprehensive overview, helping them cut through industry hype and jargon to take initial steps toward developing an effective Insurtech strategy.

Upon completion of this training, participants will be able to:

• Discuss Insurtech and its various components with intelligence and structure.
• Identify and demystify the role of key technologies within the Insurtech landscape.
• Draft a foundational strategy for implementing Insurtech within their organization.

Target Audience

• Insurance providers
• Technologists working within the insurance sector
• Stakeholders in the insurance industry
• Consultants and business analysts

Course Format

• A blend of lectures, discussions, exercises, and group case study activities.

In this instructor-led, live training in Turkey, participants will develop a comprehensive understanding of the technologies, methodologies, and strategic mindset required to implement an effective Fintech strategy.

This course is designed for managers seeking a holistic 'big picture' view of Fintech. Participants will learn to cut through industry hype and jargon, taking concrete first steps toward adopting new technologies relevant to financial businesses and services.

Upon completion of this training, participants will be able to

• Propose viable Fintech strategies tailored to their organization.
• Understand and articulate the role and functionality of core technologies.
• Develop a step-by-step action plan for introducing new technologies.

Insurance in the Digital Era provides a practical overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance sector.

This instructor-led live training (available online or onsite) targets intermediate-level insurance professionals seeking to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize their insurance offerings and operational processes.

Upon completion of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and how they affect the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) stands as a cornerstone discipline in software and systems development, dedicated to identifying, documenting, and managing stakeholder needs and constraints to guarantee project success.

This instructor-led training, available both online and on-site, targets intermediate professionals aiming to deepen their grasp of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification.

After completing this course, participants will be equipped to:

• Comprehend and apply the core concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective, context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Leverage Requirements Engineering tools and best practices to improve communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Course Format

• Interactive lectures and discussions.
• Case-based exercises and collaborative workshops.
• Dedicated exam preparation sessions and practice questions.

Customization Options

• Additional modules or industry-specific case studies can be included upon request.

Model-Based Development (MBD) is a software development methodology that enables faster, more cost-effective development of dynamic systems such as control systems, signal processing and communication systems. It relies on graphic modeling rather than the traditional text based programming.

In this instructor-led, live training participants will learn how to apply MBD methodologies to reduce development costs and accelerate the time to market of their embedded software products.

By the end of this training, participants will be able to

• Select and utilize the right tools for implementing MBD.
• Use MBD to carry out rapid development in the early stages of their embedded software project.
• Shorten the release of their embedded software into the market.

Format of the course

• Part lecture, part discussion, exercises and heavy hands-on practice

Process mining, also known as Automated Business Process Discovery (ABPD), utilizes algorithms on event logs to analyze business processes. This technique extends beyond mere data storage and analysis by connecting data with processes, revealing trends and patterns that impact process efficiency.

Course Format

• The course begins with an overview of the most widely used process mining techniques. Participants will explore various process discovery algorithms and tools designed to model processes from raw event data. Real-life case studies will be examined, and datasets will be analyzed using the ProM open-source framework.

This instructor-led, live training in Turkey (online or on-site) is intended for individuals who want to understand requirements analysis and perform it efficiently and accurately using specific analysis techniques for their projects.

By the end of this training, participants will be able to:

• Identify different types of requirements.
• Understand the overall concepts and activities within requirements analysis.
• Be familiar with the requirements analysis methodology.
• Use different requirements analysis techniques to their advantage.
• Structure requirements to communicate efficiently with architects and developers through an iterative requirement gathering process.

This course provides a practical, hands-on exploration of the core principles and real-world applications of software engineering, requirements engineering, and testing.