Course Outline
Introduction
• Current state of digital banking in Bulgaria and the broader region
Value Creation Points
• Digital channels and mobile banking platforms
• Digital lending: transitioning from branch visits to online processes taking minutes
• SME banking solutions
Fintech and Banks
• Dynamics of competition and partnership
• Mutual learning opportunities: what banks can adopt from fintechs and vice versa
Agile as a Catalyst for Change
• Insights from the instructor’s master’s research
• Shifting from project-based work to product-centric approaches
Organization, People, and Culture
• Why technology alone is insufficient for success
• The role of leadership and middle management
Case Studies
• Examination of transformations that succeeded and those that did not
• Key lessons learned
Conclusion and Next Steps
Requirements
Prerequisites
• No prior experience with Agile or digital product management is necessary
• A basic understanding of financial services is beneficial
Target Audience
• Managers and specialists working in banks, insurance companies, and payment service providers
• Teams at fintech companies
• Consultants supporting the financial sector
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.