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 Duration 7 hours

Course Outline

Introduction

• Current state of digital banking in Bulgaria and the broader region

Value Creation Points

• Digital channels and mobile banking platforms
• Digital lending: transitioning from branch visits to online processes taking minutes
• SME banking solutions

Fintech and Banks

• Dynamics of competition and partnership
• Mutual learning opportunities: what banks can adopt from fintechs and vice versa

Agile as a Catalyst for Change

• Insights from the instructor’s master’s research
• Shifting from project-based work to product-centric approaches

Organization, People, and Culture

• Why technology alone is insufficient for success
• The role of leadership and middle management

Case Studies

• Examination of transformations that succeeded and those that did not
• Key lessons learned

Conclusion and Next Steps

Requirements

Prerequisites

• No prior experience with Agile or digital product management is necessary
• A basic understanding of financial services is beneficial

Target Audience

• Managers and specialists working in banks, insurance companies, and payment service providers
• Teams at fintech companies
• Consultants supporting the financial sector

Number of participants


Price per participant

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