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Course Outline

Introduction

  • Defining eCommerce fraud

The Evolution of eCommerce Fraud

  • Examining historical fraud incidents from previous decades.
  • Identifying prevalent fraud patterns common in today's market.

Categories of eCommerce Fraud

  • Overview of True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing
  • Review of key eCommerce fraud statistics and real-world examples

Developing a Comprehensive Anti-Fraud Strategy

Evaluating Your Organization's Current Landscape

Tackling Various Dimensions of Fraud Prevention

Implementing Robust Authentication

Detecting Credit Card Fraud

Advanced Fraud Detection Techniques

Managing the Risks of Recurring Transactions

Implementing Effective Fraud Screening

Aligning the Team and Securing Support for New Initiatives

Assessing Program Effectiveness

Adapting to Evolving Threat Landscapes

Summary and Final Thoughts

Requirements

  • A foundational grasp of eCommerce operations and online payment systems

Intended Audience

  • Managers responsible for overseeing security policies and implementing internal controls.
 14 Hours

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Price per participant

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