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Duration 21 hours (3 days)
Course Outline
Module 1: Foundations of SAP S/4HANA and SAP SuccessFactors
- An overview of SAP S/4HANA architecture and its core features
- Key modules of SAP SuccessFactors and their integration points
- Navigating the SAP GUI and Fiori Launchpad interfaces
- Understanding system landscapes, environments, and standard user roles
Module 2: Resolving Technical Issues
- Analyzing common transactional errors and diagnostic methods
- Interpreting SAP error messages and logs (ST22, SM21, SM13, SM37, SLG1)
- Addressing configuration-related challenges
- Diagnosing performance bottlenecks and system availability issues
- Monitoring and fine-tuning background jobs (SM36, SM37)
Module 3: Support for Core Modules
3.1 Financial Accounting (FI)
- Supporting transactional processes (e.g., FB50, F-28, F110)
- Inter-module integration with MM and SD
- Fundamentals of financial reporting and reconciliation
3.2 Materials Management (MM)
- Procurement and inventory process overviews
- Essential transactions (ME21N, MIGO, MIRO)
- Stock status reviews and material movement tracking
- Troubleshooting issues related to purchase orders and goods receipts
Module 4: Master Data Management
- Creating, updating, and validating master data
- Managing Business Partner master data (customers and vendors)
- Handling Material Master data
- Best practices for ensuring data consistency and preventing transactional errors
- Utilizing tools for data monitoring and validation
Module 5: Access and Authorization Management
- The SAP authorization framework (roles, profiles, and specific authorizations)
- Building and adjusting user access profiles
- Diagnosing authorization failures (SU53, ST01)
- Coordinating with security teams to manage role assignments
Module 6: Configuration and Workflow Support
- Understanding the fundamental workflow architecture within SAP
- Configuring approval flows, particularly in procurement and finance
- Monitoring workflows to identify bottlenecks or errors
- Resolving common workflow-related issues
Summary and Future Recommendations
Requirements
- Working knowledge of fundamental SAP navigation
- A clear understanding of enterprise business processes
- Prior experience supporting ERP systems or similar enterprise applications
Intended Audience
- IT support teams
- SAP functional and technical consultants
- System administrators and application support specialists
Testimonials (2)
It was straight to the point and more practical
Lungelo Ndlela - SNG Grant Thornton
Course - SAP S/4 Hana (S/4Hana)
His calm and collected voice even though at points he was frustrated with the system, but kept his cool…
