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 Duration 28 hours (4 days)

Course Outline

Business Goals and Objectives
Focusing on fundamental business concepts from a purely operational perspective

  • Core business fundamentals,
  • Strategic alignment
  • Planning and target definition
  • Project management
  • Marketing principles
  • Workforce management
  • Financial considerations

Core Business Process Concepts
Examining the essential nature of business processes:

  • Identifying and discovering business processes
  • Key characteristics of processes
  • Distinguishing between as-is and to-be processes
  • Hierarchical levels of process modeling
  • Aligning processes with organizational goals and objectives

Foundations of Business Process Management
Establishing the basics of Business Process Management:

  • Contrasting functional versus process-centric organizational structures
  • Different approaches to process management
  • Evolution and advancements in management practices
  • Roles and responsibilities of stakeholders
  • Tools that facilitate process management

Business Motivation Modeling
Exploring the components of the Business Motivational Model:

  • Defining the business vision
  • Setting goals and objectives
  • Understanding means and ends
  • Articulating the mission
  • Developing strategies and tactics
  • Key aspects of business modeling

Business Process Modeling Theory
Covering the essentials of Business Process Modeling:

  • Introduction to BPMN
  • Defining and utilizing BPMN elements within descriptive and analytic conformance subclasses
  • Managing activities;
  • Structuring and grouping model elements

Business Process Modeling Proficiency
Honing practical Business Process Modeling skills:

  • Analyzing brief scenarios provided as BPMN diagrams or textual descriptions
  • Applying BPMN elements from descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics
Understanding Industry Reference Models and frameworks for Quality, Metrics, and Governance:

  • Familiarity with various industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma and Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A general grasp of business processes.

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