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Duration 7 hours
Course Outline
Conceptual Foundations
- The Value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-Oriented vs Result-Oriented Management
East-West Comparison
- Kaizen and Innovation
- Kaizen and Measurement
From Total Quality Control to Kaizen
- Quality Control—Managing the Quality of People
- Quality Control Methodologies: A Comparison Between Japan and the West
- Adhering to the PDCA Cycle
- Kaizen at the Grassroots Level
Practical Application
- Manager-Led Kaizen
- Kaizen Implementation
- Team-Led Kaizen
- Individual-Led Kaizen
Management Strategies
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Problem-Solving Methodologies
- Problems in Management
- Kaizen Activities and Industrial Relations
- Management and Labour: Enemies or Allies?
- Commitment from Senior Management
Transforming Corporate Culture
- The Customer: The Ultimate Judge of Quality
- Supplier Relationships and Corporate Culture: Challenges for the West
Case Studies
Requirements
None.
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
