Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Fiber Basics for OT Troubleshooting
- The role of fiber in OT environments and the impact of link issues on operations
- Single-mode and multimode fiber explained in practical field terms
- Common causes of communication loss, degradation, and intermittent faults
- Distinguishing between issues OT teams can diagnose in the field and those requiring contractor repair
Safe Handling, Inspection, and Cleaning
- Eye and laser safety protocols, and safe usage of fiber test tools
- Proper handling of patch cords, connectors, ports, and jumpers
- Inspecting connector end faces for dirt, contamination, or damage
- Correct connector cleaning procedures and verifying readiness for retesting
Essential Diagnostic Tools
- Using visual fault locators to detect visible breaks and severe bends
- Employing optical power meters and light sources to verify signal presence and basic loss
- Utilizing inspection scopes to assess connector condition prior to testing
- OTDR awareness: interpreting basic results and knowing when to escalate for OTDR testing
Practical Troubleshooting Workflow
- Confirming symptoms and gathering relevant data from the affected link
- Implementing a check, inspect, clean, and retest workflow
- Isolating likely causes such as dirty connectors, excessive loss, macro bends, or fiber breaks
- Differentiating fiber problems from port, transceiver, or device-related issues
Field Scenarios, Documentation, and Escalation
- Addressing no link, intermittent communication, and high attenuation scenarios
- Recording test results and observations in clear field reports
- Communicating findings to internal support teams or external contractors
- Determining when to cease testing and escalate for repair or specialist diagnostics
Hands-On Practice and Review
- Guided exercises using typical OT fiber fault scenarios
- Applying the complete troubleshooting workflow from symptom identification to escalation decision
- Reviewing best practices, common errors, and recommended next steps
Requirements
- Foundational knowledge of network infrastructure and communication links
- Prior experience troubleshooting network or OT communication issues in field settings
- Basic hands-on familiarity with cabling, ports, and network devices
Audience
- OT technicians
- Network and communications support staff
- Field personnel responsible for initial fiber issue diagnosis
7 Hours
