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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • The purpose and scope of the regulation
  • Key definitions relevant to end users
  • High-level obligations for both organizations and individuals

Understanding Article 4: Prohibited AI Practices

  • The specific prohibitions in Article 4 and their rationale
  • Concrete examples of prohibited practices within workplace tools
  • Techniques for spotting potential violations in everyday use

Your Role and Responsibilities

  • Expected behaviors when utilizing AI systems
  • The impact of individual actions on organizational compliance
  • Basics of privacy and data handling for end users

Safe Use of AI Tools

  • Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools
  • Understanding AI limitations and knowing when to seek human intervention
  • Methods for avoiding and reporting biased or harmful outputs

Incident Reporting and Escalation

  • Defining what constitutes an incident or suspected prohibited practice
  • The step-by-step workflow for incident reporting
  • Templates and types of evidence to collect

Record-Keeping and Simple Evidence Collection

  • Minimal records end users should maintain
  • How to complete basic logs and checklists
  • Procedures for handing records to auditors and compliance teams

Practical Scenarios and Exercises

  • Interactive scenario: identifying a prohibited practice in a mock system
  • Exercise: filing an incident report and assembling supporting evidence
  • Group discussion: optimal responses to ambiguous AI outputs

Assessments and Certification

  • A brief knowledge check to confirm understanding
  • Practical task: completing a sample incident report
  • Certificate of completion for attendees meeting the pass criteria

Summary and Next Steps

Requirements

  • A foundational understanding of basic workplace technology
  • Familiarity with your organization’s IT and data usage policies
  • A willingness to engage in scenario-based activities

Target Audience

  • End users who interact with AI systems
  • Operational staff tasked with following AI usage procedures
  • Non-technical stakeholders required to identify prohibited AI practices

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