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Duration 7 hours
Course Outline
Introduction to the EU AI Act
- The purpose and scope of the regulation
- Key definitions relevant to end users
- High-level obligations for both organizations and individuals
Understanding Article 4: Prohibited AI Practices
- The specific prohibitions in Article 4 and their rationale
- Concrete examples of prohibited practices within workplace tools
- Techniques for spotting potential violations in everyday use
Your Role and Responsibilities
- Expected behaviors when utilizing AI systems
- The impact of individual actions on organizational compliance
- Basics of privacy and data handling for end users
Safe Use of AI Tools
- Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools
- Understanding AI limitations and knowing when to seek human intervention
- Methods for avoiding and reporting biased or harmful outputs
Incident Reporting and Escalation
- Defining what constitutes an incident or suspected prohibited practice
- The step-by-step workflow for incident reporting
- Templates and types of evidence to collect
Record-Keeping and Simple Evidence Collection
- Minimal records end users should maintain
- How to complete basic logs and checklists
- Procedures for handing records to auditors and compliance teams
Practical Scenarios and Exercises
- Interactive scenario: identifying a prohibited practice in a mock system
- Exercise: filing an incident report and assembling supporting evidence
- Group discussion: optimal responses to ambiguous AI outputs
Assessments and Certification
- A brief knowledge check to confirm understanding
- Practical task: completing a sample incident report
- Certificate of completion for attendees meeting the pass criteria
Summary and Next Steps
Requirements
- A foundational understanding of basic workplace technology
- Familiarity with your organization’s IT and data usage policies
- A willingness to engage in scenario-based activities
Target Audience
- End users who interact with AI systems
- Operational staff tasked with following AI usage procedures
- Non-technical stakeholders required to identify prohibited AI practices