Get in Touch

Course Outline

Enterprise AI Agents with Tencent ADP

  • The definition of enterprise AI agents and their value proposition
  • Tencent ADP capabilities regarding agent development, knowledge integration, and workflow automation
  • Distinguishing agent-based solutions from standard chat applications
  • Typical enterprise use cases and delivery considerations

Designing Agents for Business Processes

  • Defining agent roles, boundaries, inputs, and outputs
  • Selecting between single-agent and multi-agent architectures
  • Structuring prompts, tools, and business rules
  • Planning for escalation, human oversight, and reliability

Constructing RAG and Knowledge Workflows

  • RAG concepts for grounded responses and enterprise knowledge access
  • Preparing documents, policies, and internal content for retrieval
  • Designing retrieval flows and response grounding patterns
  • Testing and iteratively improving answer quality

Orchestrating Workflows and Integrations

  • Mapping business processes into agent workflows
  • Connecting agents to APIs, internal services, and enterprise systems
  • Managing decisions, approvals, retries, and fallback mechanisms
  • Coordinating handoffs between workflow steps and specialized agents

Implementing Operational Guardrails

  • Guardrails for security, privacy, compliance, and policy enforcement
  • Mitigating risks from unsafe output, prompt injection, and sensitive data leakage
  • Incorporating approval checkpoints, audit trails, and access controls
  • Designing safe response patterns for high-impact business scenarios

Monitoring, Evaluation, and Continuous Improvement

  • Tracking quality, latency, cost, and workflow success metrics
  • Testing agent behavior across realistic business scenarios
  • Troubleshooting common RAG, workflow, and orchestration challenges
  • Developing an implementation plan for pilot and production adoption

Requirements

  • A solid grasp of generative AI concepts and typical enterprise AI applications
  • Practical experience with APIs, web applications, or cloud-based platforms
  • Fundamental knowledge in programming, system integration, or solution design

Target Audience

  • Solution architects and technical leads
  • AI engineers, application developers, and automation specialists
  • Product managers and innovation teams driving enterprise AI initiatives
 14 Hours

Number of participants


Price per participant

Upcoming Courses

Related Categories