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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- Overview of the evolution of enterprise observability and AIOps
- Defining the role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem
- Comparative analysis of capabilities, strengths, integrations, and application scenarios
Leveraging Splunk for AIOps
- Collecting metrics, logs, and events from various sources
- Developing searches, dashboards, and alerts for real-time visibility
- Applying Splunk ITSI for anomaly detection and service health evaluation
Gaining Operational Intelligence with Moogsoft
- Understanding the architecture and deployment of Moogsoft AIOps
- Implementing noise reduction, deduplication, and alert correlation techniques
- Automating and enriching incident workflows
Achieving End-to-End Observability with Dynatrace
- Deploying OneAgent and leveraging auto-discovery of services
- Using Davis AI for root cause analysis and predictive issue alerts
- Monitoring cloud-native environments, managing SLOs, and analyzing service flows
Integrating Splunk, Moogsoft, and Dynatrace
- Facilitating cross-platform data integration via APIs
- Standardizing incident management and escalation procedures
- Centralizing insights through dashboards and alert pipelines
Creating Scalable AIOps Workflows
- Deploying self-healing automation across different toolchains
- Establishing KPIs and reporting structures for AIOps performance
- Managing governance, access controls, and audit compliance
Case Studies and Enterprise Applications
- Real-world examples from the finance, telecommunications, and retail sectors
- Assessing the ROI derived from adopting AIOps
- Planning staged rollouts and managing organizational change
Summary and Future Steps
Requirements
- Practical experience with IT operations or monitoring platforms
- Knowledge of enterprise observability workflows
- Foundational understanding of alerting mechanisms, metrics, and logs
Target Audience
- IT managers overseeing service reliability
- Teams dedicated to enterprise monitoring and observability
- Operations architects and infrastructure leadership