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Duration 14 hours
Course Outline
Shifting Paradigms in Model-Driven Decision Making
- Transitioning from rule-based logic and human judgement to scored options
- The increased velocity and scale of automated actions
- Emerging failure modes and accountability voids
Decision Inventory and Risk Tiering
- Creating a comprehensive catalogue of automated decisions
- Evaluating impact, reversibility, and affected stakeholders
- Defining risk tiers and corresponding control expectations
- Assigning ownership for each decision class
Accountability and Human Supervision
- Distinguishing between substantive and nominal human review
- Treating autonomy thresholds as governance choices
- Establishing escalation pathways and response timelines
- Identifying accountable owners and sign-off requirements
Decision Records and Explainability
- Components of a defensible decision record
- Retention of confidence scores, options, and context
- Tracing model and version lineage
- Communicating decision logic to customers or regulators
Policy and Boundary Management
- Managing approved option sets and change controls
- Governing thresholds through periodic reviews
- Defining prohibited decisions and hard stops
- Implementing policy as code alongside model outputs
Regulatory Requirements
- Compliance with EU AI Act obligations for decision systems
- Industry-specific regulations in finance, insurance, and healthcare
- Data protection standards and rights regarding automated decisions
- Documentation and evidence of conformity
Vendor, Licence, and Provenance Risks
- Comparing hosted decision APIs with open-weight models
- Licence terms for derivative and embedded models
- Assessing supplier dependency and discontinuation risks
- Ensuring weight integrity and version pinning
Bias, Fairness, and Outcome Monitoring
- Analyzing outcome disparities across different groups
- Identifying proxy variables and option framing issues
- Leveraging appeal and complaint signals
- Conducting periodic fairness assessments
Responding to Incorrect Decisions
- Detecting systematic decision errors
- Containing incidents and suspending autonomy
- Implementing remediation and customer redress
- Analyzing root causes and updating controls
Assurance Review of Decision Layers
- Evidence expected by auditors
- Validating accuracy and calibration claims
- Sampling decisions and overrides for review
- Reporting findings to the board
Requirements
- Experience with AI or automation initiatives within an enterprise environment.
- Knowledge of risk, compliance, or audit processes.
- No programming background is required.
Target Audience
- Risk, compliance, and model risk officers
- Internal auditors assessing automated decisions
- AI governance and data protection leaders
- Product owners responsible for automated workflows
- Architects integrating oversight mechanisms into agent systems