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 Duration 14 hours

Course Outline

Shifting Paradigms in Model-Driven Decision Making

  • Transitioning from rule-based logic and human judgement to scored options
  • The increased velocity and scale of automated actions
  • Emerging failure modes and accountability voids

Decision Inventory and Risk Tiering

  • Creating a comprehensive catalogue of automated decisions
  • Evaluating impact, reversibility, and affected stakeholders
  • Defining risk tiers and corresponding control expectations
  • Assigning ownership for each decision class

Accountability and Human Supervision

  • Distinguishing between substantive and nominal human review
  • Treating autonomy thresholds as governance choices
  • Establishing escalation pathways and response timelines
  • Identifying accountable owners and sign-off requirements

Decision Records and Explainability

  • Components of a defensible decision record
  • Retention of confidence scores, options, and context
  • Tracing model and version lineage
  • Communicating decision logic to customers or regulators

Policy and Boundary Management

  • Managing approved option sets and change controls
  • Governing thresholds through periodic reviews
  • Defining prohibited decisions and hard stops
  • Implementing policy as code alongside model outputs

Regulatory Requirements

  • Compliance with EU AI Act obligations for decision systems
  • Industry-specific regulations in finance, insurance, and healthcare
  • Data protection standards and rights regarding automated decisions
  • Documentation and evidence of conformity

Vendor, Licence, and Provenance Risks

  • Comparing hosted decision APIs with open-weight models
  • Licence terms for derivative and embedded models
  • Assessing supplier dependency and discontinuation risks
  • Ensuring weight integrity and version pinning

Bias, Fairness, and Outcome Monitoring

  • Analyzing outcome disparities across different groups
  • Identifying proxy variables and option framing issues
  • Leveraging appeal and complaint signals
  • Conducting periodic fairness assessments

Responding to Incorrect Decisions

  • Detecting systematic decision errors
  • Containing incidents and suspending autonomy
  • Implementing remediation and customer redress
  • Analyzing root causes and updating controls

Assurance Review of Decision Layers

  • Evidence expected by auditors
  • Validating accuracy and calibration claims
  • Sampling decisions and overrides for review
  • Reporting findings to the board

Requirements

  • Experience with AI or automation initiatives within an enterprise environment.
  • Knowledge of risk, compliance, or audit processes.
  • No programming background is required.

Target Audience

  • Risk, compliance, and model risk officers
  • Internal auditors assessing automated decisions
  • AI governance and data protection leaders
  • Product owners responsible for automated workflows
  • Architects integrating oversight mechanisms into agent systems

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