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Course Outline
Introduction to Conversational AI
- The history and evolution of voice assistants
- Core components: Automatic Speech Recognition (ASR), Natural Language Understanding (NLU), Dialogue Management, and Text-to-Speech (TTS)
- Overview of leading platforms: Alexa, Google Assistant, and Rasa
Designing Voice Interfaces
- Principles of conversational user experience (UX)
- Intent modeling and entity extraction
- Voice design tools and flowcharting techniques
Developing with Dialogflow and Alexa
- Dialogflow agents, intents, and webhook fulfillment
- Alexa Skills development: intents, slots, voice models, and endpoint integration
- Managing multi-turn conversations and session states
Building Voice Assistants with Rasa
- Rasa architecture: NLU, Core, and Actions
- Configuration of training data and domain files
- Implementing custom actions, forms, and contextual dialogues
Integrating Voice Assistants
- Connecting via APIs and webhook backend services
- Linking with CRMs, databases, and external applications
- Deploying voice assistants in web apps, IoT ecosystems, and mobile environments
Testing, Deployment, and Optimization
- Utilizing simulators and test cases for voice interactions
- Monitoring usage metrics and debugging conversations
- Deploying to Google Assistant, Alexa devices, or private platforms
Security, Compliance, and Scalability
- User authentication and authorization mechanisms for assistants
- Data privacy standards, GDPR compliance, and audit trails
- Version control and CI/CD pipelines for voice applications
Summary and Next Steps
Requirements
- Knowledge of RESTful APIs and JSON
- Proficiency in at least one programming language (e.g., Python or JavaScript)
- Understanding of natural language processing (NLP) principles
Target Audience
- Software developers
- UX designers focused on voice-based interfaces
- Conversational AI specialists developing virtual assistants
21 Hours