Get in Touch
 Duration 21 hours

Course Outline

Fundamentals of Conversational AI

  • The historical progression and development of voice assistants
  • Core elements: ASR, NLU, Dialogue Management, and TTS
  • An overview of leading platforms including Alexa, Google Assistant, and Rasa

Crafting Voice User Interfaces

  • Fundamental principles of conversational user experience
  • Modeling intents and extracting entities
  • Utilizing voice design tools and flowcharting methods

Development Using Dialogflow and Alexa

  • Configuring Dialogflow agents, defining intents, and implementing webhook fulfillment
  • Creating Alexa Skills: managing intents, slots, voice models, and endpoint connections
  • Handling multi-turn conversations and session states

Constructing Assistants with Rasa

  • Understanding Rasa’s architecture: NLU, Core, and Actions
  • Setting up training data and domain configurations
  • Implementing custom actions, forms, and context-aware dialogues

Integration of Voice Assistants

  • Leveraging APIs and webhook backend services
  • Linking with CRMs, databases, and external applications
  • Deploying voice assistants across web apps, IoT devices, and mobile platforms

Testing, Deployment, and Refinement

  • Employing simulators and test cases for voice interactions
  • Tracking usage metrics and troubleshooting conversation flows
  • Releasing applications to Google Assistant, Alexa devices, or proprietary platforms

Security, Regulatory Compliance, and Scalability

  • Implementing user authentication and authorization protocols for assistants
  • Adhering to data privacy standards, GDPR, and maintaining audit logs
  • Managing version control and CI/CD pipelines for voice-based applications

Wrap-up and Future Directions

Requirements

  • Proficiency in RESTful APIs and JSON structures
  • Practical experience with at least one programming language (such as Python or JavaScript)
  • A solid grasp of natural language processing fundamentals

Target Audience

  • Software engineers
  • UX specialists focused on voice-centric interfaces
  • Conversational AI teams engaged in building virtual assistants

Number of participants


Price per participant

Upcoming Courses

Related Categories