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Duration 21 hours
Course Outline
Fundamentals of Conversational AI
- The historical progression and development of voice assistants
- Core elements: ASR, NLU, Dialogue Management, and TTS
- An overview of leading platforms including Alexa, Google Assistant, and Rasa
Crafting Voice User Interfaces
- Fundamental principles of conversational user experience
- Modeling intents and extracting entities
- Utilizing voice design tools and flowcharting methods
Development Using Dialogflow and Alexa
- Configuring Dialogflow agents, defining intents, and implementing webhook fulfillment
- Creating Alexa Skills: managing intents, slots, voice models, and endpoint connections
- Handling multi-turn conversations and session states
Constructing Assistants with Rasa
- Understanding Rasa’s architecture: NLU, Core, and Actions
- Setting up training data and domain configurations
- Implementing custom actions, forms, and context-aware dialogues
Integration of Voice Assistants
- Leveraging APIs and webhook backend services
- Linking with CRMs, databases, and external applications
- Deploying voice assistants across web apps, IoT devices, and mobile platforms
Testing, Deployment, and Refinement
- Employing simulators and test cases for voice interactions
- Tracking usage metrics and troubleshooting conversation flows
- Releasing applications to Google Assistant, Alexa devices, or proprietary platforms
Security, Regulatory Compliance, and Scalability
- Implementing user authentication and authorization protocols for assistants
- Adhering to data privacy standards, GDPR, and maintaining audit logs
- Managing version control and CI/CD pipelines for voice-based applications
Wrap-up and Future Directions
Requirements
- Proficiency in RESTful APIs and JSON structures
- Practical experience with at least one programming language (such as Python or JavaScript)
- A solid grasp of natural language processing fundamentals
Target Audience
- Software engineers
- UX specialists focused on voice-centric interfaces
- Conversational AI teams engaged in building virtual assistants