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 Duration 7 hours

Course Outline

Foundations of Artificial Intelligence

  • Defining AI: capabilities and limitations
  • Core concepts: automation, machine learning, and natural language processing
  • Illustrative examples of AI tools applied in daily business activities

AI Integration in the Work Environment

  • Advantages of deploying AI for administrative and analytical functions
  • Overview of leading productivity-enhancing AI tools (ChatGPT, Copilot, Bard, etc.)
  • Real-world case studies from finance, logistics, and management support

Practical Application of ChatGPT

  • Drafting professional correspondence and formal reports
  • Condensing information and generating comprehensive meeting minutes
  • Facilitating brainstorming and creative idea generation through prompt engineering

Enhancing Productivity with Microsoft Copilot

  • Seamlessly integrating Copilot with Microsoft 365 suites (Word, Excel, Outlook)
  • Streamlining document creation and interpreting complex data
  • Leveraging collaborative AI features during meetings and presentations

Advanced Automation and Prompting Strategies

  • Crafting precise prompts to elicit accurate and relevant AI responses
  • Developing automation scripts through natural language AI inputs
  • Case studies on automating repetitive administrative processes

Ethical AI Usage and Data Security

  • Acknowledging AI constraints and mitigating the risk of over-dependence
  • Managing sensitive information and safeguarding user privacy
  • Aligning AI practices with ethical standards and organizational policies

Interactive Practical Sessions

  • Scenario-based tasks utilizing ChatGPT and Copilot
  • Group activities focused on uncovering potential areas for automation
  • Formulating a strategic action plan for responsible AI integration

Recap and Future Directions

Requirements

  • General knowledge of office suites and digital platforms
  • Practical experience with daily digital communication in a work environment
  • A proactive attitude toward enhancing productivity via technological tools

Target Audience

  • Business and non-technical personnel (including finance, logistics, administration, and trading roles)
  • Supervisors and team leaders
  • Professionals aiming to integrate AI tools into their workflow with safety and efficiency in mind

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