Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Windows 11
- Overview of features and editions.
- User interface enhancements and usability improvements.
- Deployment methods and upgrade pathways.
Supporting Windows 11 Installation
- System requirements and installation methods.
- Considerations for upgrades versus clean installations.
- Ensuring driver compatibility and managing updates.
Troubleshooting Startup and Performance Issues
- Addressing boot failures and utilizing recovery tools.
- Utilizing Safe Mode, System Restore, and Startup Repair.
- Monitoring performance and optimizing system speed.
Managing Devices and Drivers
- Using Device Manager for driver updates.
- Diagnosing and fixing hardware malfunctions.
- Configuring and ensuring peripheral compatibility.
Application Support and Troubleshooting
- Installing and managing software applications.
- Adjusting compatibility settings and using App Installer.
- Applying standard troubleshooting techniques for applications.
Networking and Connectivity
- Configuring essential network settings.
- Troubleshooting Wi-Fi, Ethernet, and VPN connections.
- Performing network diagnostics and analyzing logs.
Managing Security and Updates
- Configuring Windows Security and antivirus solutions.
- Setting up firewall rules and advanced security options.
- Managing and troubleshooting Windows Update processes.
Managing User Profiles and Settings
- Understanding user account types and profile management.
- Synchronizing settings across Microsoft accounts.
- Implementing data backup and file recovery strategies.
System Maintenance and Recovery
- Utilizing system reset and recovery options.
- Leveraging recovery drives and installation media.
- Backing up and restoring data via File History and OneDrive.
Summary and Next Steps
Requirements
- Previous experience with Windows client operating systems.
- Foundational knowledge of networking concepts.
- Familiarity with Active Directory and Microsoft 365 environments.
Target Audience
- Desktop support technicians.
- Help desk staff and professionals.
- IT support specialists tasked with resolving Windows environment issues.
35 Hours
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
