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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Overview of endpoint management strategies and OpenUEM features
- Understanding the endpoint lifecycle and core management concepts
- Preparing the lab environment and setting up test configurations
Installing and Configuring OpenUEM
- Installing the core components of the OpenUEM server
- Rolling out agents to Windows, macOS, and Linux machines
- Setting up necessary network and security parameters
Endpoint Enrollment and Structuring
- Registering devices within the OpenUEM console
- Categorizing and organizing devices to streamline management
- Assigning roles and permissions for administrative users
Core Device Management
- Distributing software and updates to connected devices
- Establishing policies and compliance standards
- Tracking device health and operational activity
Patch Management and Automation
- Scheduling updates and implementing automated patch distribution
- Validating and testing software deployment processes
- Applying best practices for endpoint security and regulatory compliance
Reporting and Troubleshooting
- Creating reports on device status and user activity
- Resolving common endpoint issues through basic troubleshooting techniques
- Setting up monitoring alerts for proactive management
Final Lab and Practical Application
- Comprehensive lab: enrolling devices, pushing updates, and monitoring endpoints
- Scenario-based tasks to solidify learned concepts
- Analysis and discussion of lab outcomes
Recap and Future Recommendations
Requirements
- Foundational knowledge of basic IT support principles
- Prior experience interacting with endpoint devices and their operating systems
- Basic familiarity with networking protocols and device configuration
Target Audience
- IT support team members
- Technical helpdesk representatives
- Entry-level system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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