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Duration 7 hours
Course Outline
Discovery Prior to Development
- Why most AI projects fail during the scoping phase
- Viewing discovery as a core engineering activity
- Establishing time limits and exit criteria for discovery efforts
Analyzing Workflows
- Observing tasks in their actual operational context
- Documenting process maps, handovers, and exception handling paths
- Conducting interviews with end users, managers, and control functions
Evaluating Use Cases
- Applying feasibility, value, and readiness filters
- Assessing the portfolio holistically rather than focusing on isolated ideas
- Disqualifying use cases with supporting evidence
Value Architecture and Business Case Development
- Defining baselines, expected benefits, and cost-to-serve
- Selecting metrics accepted by finance and audit teams
- Maintaining a register of risks, compliance requirements, and dependencies
Commitments, Milestones, and Transition
- Defining scope statements, assumptions, and exclusions
- Implementing stage gates and termination criteria
- Preparing a handover brief for the development team
Requirements
- Practical experience in a customer-facing technical or delivery position
- Working knowledge of business processes in at least one specific industry
- Competence in basic spreadsheet and document creation for modelling and reporting
Target Audience
- Forward deployed engineers and solution consultants
- Presales and solution architects
- Product owners and delivery leads managing AI projects
- Transformation leads evaluating AI portfolios