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 Duration 7 hours

Course Outline

Discovery Prior to Development

  • Why most AI projects fail during the scoping phase
  • Viewing discovery as a core engineering activity
  • Establishing time limits and exit criteria for discovery efforts

Analyzing Workflows

  • Observing tasks in their actual operational context
  • Documenting process maps, handovers, and exception handling paths
  • Conducting interviews with end users, managers, and control functions

Evaluating Use Cases

  • Applying feasibility, value, and readiness filters
  • Assessing the portfolio holistically rather than focusing on isolated ideas
  • Disqualifying use cases with supporting evidence

Value Architecture and Business Case Development

  • Defining baselines, expected benefits, and cost-to-serve
  • Selecting metrics accepted by finance and audit teams
  • Maintaining a register of risks, compliance requirements, and dependencies

Commitments, Milestones, and Transition

  • Defining scope statements, assumptions, and exclusions
  • Implementing stage gates and termination criteria
  • Preparing a handover brief for the development team

Requirements

  • Practical experience in a customer-facing technical or delivery position
  • Working knowledge of business processes in at least one specific industry
  • Competence in basic spreadsheet and document creation for modelling and reporting

Target Audience

  • Forward deployed engineers and solution consultants
  • Presales and solution architects
  • Product owners and delivery leads managing AI projects
  • Transformation leads evaluating AI portfolios

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