Course Outline
Foundations, Social Engineering, and the Work Environment
Cybersecurity Fundamentals for Employees
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Understanding the threat landscape: Defining cybersecurity and recognizing the critical role every employee plays.
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Digital hygiene and password strategies: Crafting robust passwords, utilizing password managers, and enforcing the "one password per service" standard.
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Clear desk and clear screen policies: Implementing physical information security measures within the office.
Phishing and Social Engineering – Identifying Threats
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The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or perceived authority (e.g., CEO Fraud, BEC).
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Deconstructing phishing: Techniques for analyzing message headers, concealed links, and malicious attachments, supported by exercises based on real-world examples.
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Additional attack vectors: Recognizing Vishing (voice-based phishing) and Smishing (SMS-based phishing).
Secure Remote and Mobile Operations
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Network security: The risks of public Wi-Fi networks (in cafes, transit) and best practices for VPN usage.
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Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.
Tools, Legal Framework, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
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Authentication and verification: Applying Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint to prevent unrestricted "anyone with the link" access.
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Secure collaboration: Best practices for using Microsoft Teams, including managing external guests and controlling shared file visibility.
Personal Data Protection and GDPR in Practice
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily operations: Avoiding common errors that lead to data breaches, such as misaddressed e-mails or improper BCC usage.
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Data handling and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.
Managing Security Incidents
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Identifying incidents: Recognizing breaches, including lost devices, ransomware attacks, and accidental clicks on phishing links.
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Reporting workflows: Determining who to notify and within what timeframe, involving the IT Helpdesk, Security Officer, and Data Protection Officer.
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Immediate response guidelines: Disconnecting affected devices from the network, maintaining composure, and strictly avoiding DIY repairs or evidence deletion.
Requirements
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Proficiency in basic computer and web browser usage.
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Regular engagement with standard office workflows (e-mail, messaging applications, and document processing).
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No specialized IT background is necessary; all technical concepts are contextualized through business value and daily operational processes.
Target Audience
- Office and administrative staff, along with mid-level managers across all departments.
- Highly recommended for hybrid or fully remote workers.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
